Comments
It is very true that Indian companies are very disgusting when it comes to customer service their sole motive is just sale of the product later do hell with the customer. Onida claims to be a reputed company but there is no quality at all. Its a crap company.
UNFOTURNATE CUSTOMER OF ONIDA 32HMS LED TV
I bought a new LCD Onida TV model ONIDA 32 HMS LED TV on 03.07.2011
and wallmounted on[protected] by the company service men, at tht time i observe the audio disturbance in our tv but he says its the cable operator problem. And day by day the noise is more n more then i called customer carecentre. the service man rectified the audio board problem and he massaged that his higher offecial, after that somany calls n somany communications of my personal contacts finally it will changed and solved the problem it takes the time of 3 months at tht time my warranty period is wasted at service. Once again the audio disturbance occers at[protected] and i registered complaint bearing the #[protected] after 2 days service person attended and he say the audio board is problem since from the day i cont get communication with him or any ONIDA CUSTOMER CARE. To day i requsted the customer carecentre what the status of my complaint they give the CUSTOMER SERVICE CENTRE NEAR OUR CITY DAVANAGERE KARNATAKA phone number[protected] they said that SPARE is no stock, after that i reqsted their senior officers Mr.ZABI his number [protected] he said AUDITING is going on so he regretted for lated service and also said it will be cleared the problem at[protected] i tryed so many time to contact his cell number he is not attending my call.
How can i call an AM PROUD TO OWNER OF ONIDA TV. PLEASE ANY ONE CAN SOLVE MY PROBLEM .
UNFORTUNATE CUSTOMER
YASHAVANTHA KUMAR S
SHIVADEVI SADANA
DHARMASHALA ROAD
BANDEMOHALLA
CHITRADURGA-577501
KARNATAKA STATE
[protected]
I bought a new LCD Onida TV model ONIDA 32 HMS LED TV on 03.07.2011
and wallmounted on[protected] by the company service men, at tht time i observe the audio disturbance in our tv but he says its the cable operator problem. And day by day the noise is more n more then i called customer carecentre. the service man rectified the audio board problem and he massaged that his higher offecial, after that somany calls n somany communications of my personal contacts finally it will changed and solved the problem it takes the time of 3 months at tht time my warranty period is wasted at service. Once again the audio disturbance occers at[protected] and i registered complaint bearing the #[protected] after 2 days service person attended and he say the audio board is problem since from the day i cont get communication with him or any ONIDA CUSTOMER CARE. To day i requsted the customer carecentre what the status of my complaint they give the CUSTOMER SERVICE CENTRE NEAR OUR CITY DAVANAGERE KARNATAKA phone number[protected] they said that SPARE is no stock, after that i reqsted their senior officers Mr.ZABI his number [protected] he said AUDITING is going on so he regretted for lated service and also said it will be cleared the problem at[protected] i tryed so many time to contact his cell number he is not attending my call.
How can i call an AM PROUD TO OWNER OF ONIDA TV. PLEASE ANY ONE CAN SOLVE MY PROBLEM .
UNFORTUNATE CUSTOMER
YASHAVANTHA KUMAR S
SHIVADEVI SADANA
DHARMASHALA ROAD
BANDEMOHALLA
CHITRADURGA-577501
KARNATAKA STATE
[protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
40%
Complaints
1704
Pending
0
Resolved
675
+91 20 2837 5561 [Mumbai]
+91 22 2820 0435 [Corp Office]
+91 16 1323 6835 [Punjab]
MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093
Onida — Disgusting customer service
Hi, I had purchased an Onida Tv 21oxygen thunder march 2007. from the time of purchase i m dis-satisfied by the quality of the product. It broke in just a month and the woofer started giving me problems. Though i was attended om time they took a long time in repairing the problem with the circuit in the Tv. After another 2-3 months again it broke and agian they took a long time to replace the IC. Now when the Tv was working fine after one and half year again it broke n this time also the Tv was not working. The technicians tampered with the board inside the TV so many times that the originality of the picture and sound quality was lost. Though Tv started working AV mode had some problem and i was told the board has to be taken to the main center till then i will not have tv to watch. I approached onida service center but i was given a care a damn attitude by the personel staff. I asked for the total replacement of the Board but they refused i even agreed to pay inspite of my Tv being under warranty. It is still under process.Onida is nothing but crap they do not have any value for their customers. They say be indian buy indian but this is what Indian products offer after all they need to prove themselves that they r true indian company. I regret my decision of not choosing a multinational brand like samsung or LG. Never i will buy any onida product in my life.