[Resolved] Onida — Onida TV - Worst Product Worst Service | |||
Hi, I bought a Onida LCD 24MMS on 30Dec2011 for Rs 13500/- at Sony Electronics, Miyapur, Hyderabad. The TV worked fine for 4 months and from 08May2012 the TV stopped turning on. Initially I thought the problem may be with remote battery. I replaced the old batteries with new ones but no luck I registered a complaint on 09May2012. The complaint number is [protected]. They sent a service engineer to my residence after a week (after many followup calls Mr. Rajendran came in) spent for about 5 mins and decided the TV board inside failed. Needs to be replaced with a new one. He left saying it will be done in 3 to 5 working days. Today is 2June2012 and I have made around 40 to 50 calls to Onida customer care, finally one week before Mr Ramu the incharage of Kukatpally area said the board has arrived from Mumbai. Now the next challenge is Onida has to send a service engineer to my residence to replace the board. I have been following up with Mr Ramu and Mr Rajendran. Everyday they say the same story - WE WILL DO IT TODAY. I don't know when is TODAY for them. I will never buy a ONIDA product for the rest of my life nor recommend to anyone. This is the worst experience I have ever had with a home appliance. By reading this, I hope atleast few people realize how worst the product and the service is. Thanks, Praveen Poosa Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Yes..very very bad service... I got a problem with my ONIDA TV ...These non-sense guys give the same reply..." 2 or 3 days.."... for past one month... DONT BUY ONIDA product...thats the better thing to do...then only ONIDA manufacturers will take care of customer service too...3rd we gave complaint..he came after 2 days... tried to solve the problem for 2 hrs...then he took the board... still not got the problem solved... Today also the same reply..'2 or 3 days'... today it is 24th september 2009..
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+91 20 2837 5561 [Mumbai]
+91 22 2820 0435 [Corp Office]
+91 16 1323 6835 [Punjab]
MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093
Onida TV — Worst Service
I had a problem with my Onida TV and since past 5 Days i had been following up with these so called Authorised Service center and finally i got a call from service person asking to arrange for the pickup facility i denied and called up one mobile of one Mr.Gurunath he completely denied that he is the contact person and asked me to get in touch with 41343000 finally someone else turned up and of no use he went back promising to fix the problem next day but now he says he cannot come down repeatedly hence i have to wait . Bloody If you had told this earlier now he has taken away a IC and says he will come only at his wish.ALL BUYERS Please do not buy ONIDA they have worst service and worst products assembled in Andheri, Mumbai.
I'm searching for Mr. Gulu Mirchandani's Mail Id If any o[censored] can provide pls.