[Resolved] Onida Oxygen 250 — Picture shows multicolour | |||
Dear Sir/Madam I m Subana Balamurugan. We purchased a TV 2 yrs ago (Onida Oxygen 250 ) Now the TV has generated some colour problems. The screen has faded away with just three colours to display( Green,. Red and Blue). Complaint was raised for the first time in the month of January,2010 and one service man named, John Varghese attended it and he compelled us to undertake Maintenance Warranty for 3 yrs beginning January 23,2010. Cash memo: 52357 Rs 1600 Cash paid to ADONIS Electronics Pvt.Ltd,Nungambakkam High Road, Chennai-34. The TV was ok for a few days then again the problem resumed and IInd time compalint was raised and attended after 3 days, on April,1,2010.It was attended by Rathanvel. Now again the TV has resumed with the same problem, as usual complaint was raised and till now none have attended. When called for follow up the customer care people Navya, Kokila all gave useless answers like server was down and could not give any complaint number, also these esteemed workers of reputed ONIDA brand gave the number of a service personnel who has quit this company 3 months ago. What a service???????????????????????????????? Do you wish anyone to recommend this brand to your friends and relatives. Worst of all. Very poor service. Those who read this please do not purchase any onida brand in fututre. Regards, Subana Balamurugan. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
U did the right thing by posting it here with picture.
onida oxygen 250 — Colour Changes
Dear SirWe purchased one Onida colour TV ( Oxygen250) on 19.06.2011 at Raja Home Appliance .
Now the TV display was changed in Green Clour ,So all picture was seen in Green Colour . We already raised the complaint to Onida Customer care
But Still no noday has come and resoilved the prpblem. Everyday i contact customer care and asking about the Complaint.
But they have confirmed daily that today the technician will come ,but later no boday has come .Now we are very much disappointed with
Onida customer care and products , We are loose interest on Onida product .
I belive you will do the needful.
Complaint # [protected]
Thansk & Regards
Vijayan
Mobile # :[protected]
Place : Nenam ,Chennai-124
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MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093
Onida Oxygen 250 — incompetent service
I bought ONIDA OXYGEN 250 on April 2009, but right now it is not working.i complaint about this to ONIDA SERVICE CENTER (PATHANAMTHITTA, KERALA).My complaint number is 1991.But for last 4 days they not even bothered to look at the complaint.My customer warranty card makes no sense.I don't know how to handle this problem.Please kindly help me in this regard