[Resolved]  Onida TV — not rectify the complaint

Address:

East Godavari, Andhra Pradesh

Not rectifying my TV complaint since, a month gone.
Before month my TV got complaint i asked service centre to repair it they told we will charge RS=450- for service we said ok they repaired it charged RS=815-[service chrg.rs=450,spare part chrg.rs=365-] & TV was on after a few minutes again tv got the same problem. we called them said the complaint, again he done & again got the same complaint.we coplained them again they said you bring theTV to our service centre after an observation of two days you can take it. then we have sent them to their ser.centre. after two days they have not replied 7 days gone but no reply.On the 8th day they are saying the spare partLOT EF22504 is not getting from the company so, we have to change the BOARD & board cost is around RS=5000-.
The spare cost may be around RS=300-400 for that how we change the BOARD whouse cost is around RS=5000-
For that i complained to the andhra pradesh ONIDA serv. centre they have given me the compl.no:[protected] on 5th of this month they told we will rectify it within 3-4days for that 7days gone they are daily saying we are forwarding your complaint still the TV is under repair & it is with the service centre
todays TV is the most important home appliance
from:Nitesh kumar