[Resolved]  Onida Ultra Slim Model No 21slu250 — we want Fresh New TV Sets

To, Date: 05/09/2009
MIRC Electronics Ltd.
Onida House, MIDC,
Mumbai - 93
Sub- : No one attending complaint from last 5 days
TV Model no: 21 SLU250 Faulty Television from day first.
Dear sir,
With reference from market ONIDA Brand name we found top in TV marketwith your quality service support. So we have purchased Onida T.V.
From M/s Virani Electronics,
9 Jai Laxmi Narayan Co.Op Hsg Soc .Mulund (E) Mumbai No 400 081 .
Bill No: 1702
Date: 29/10/2008
Model: 21 SLU250,
Serial No: CO21SLU250 BL 4003030.
Very second day T.V we complaint to dealer for TV Screen is Jumping. Our dealer launch complaint to Customer care center. After 7-8 days your engineer has come and Solve the problem.
But from last nine months 3 times we called for same problem all time your engineer solved the issue temporally.
From last nine months experience is very bad & pathetic. After complained to service center no one attend before 8-10 days & its very painful exercise
As on now we are facing same problem & NOW MY TV IS TOTALLY OFF. so again we launched complaint to Customer care & our No. [protected] on dated 01/09/2009.
Till today my complaint is pending after several reminders no one attending my complete. Our TV is under Warranty. Trough this latter I want to warn you please take immediate action on above issue.
Now we want fresh new TV set on replacement of my TV set & we closed this problem forever.
or else you are forcing us to go Consumer Court.
Yours truly,

Umesh. Satam
B/33, Thakur Nagar Yashodhan Soc, Sant Tukaram Marge, Mulund (E)
Mumbai 400 081. Ph No.21634969, Cell no.[protected]