[Resolved] Onida Window Air Conditioner — Preventive Maintenance not provided | |
bought an Onida AC a year ago Model WG 1.5 ton. Sl no. 14440 from National Aircon authorized sales and service dealers shop no. 1 C.N Complex Rajapuri, Dwarka, New Delhi 75. According to the clause no.15 on the warranty page, it says that the customer will get preventive maintenance service which will be carried out 2 times in the period of 12 months. Amazingly enough, it never happened in my case .When I called the dealer six months ago, he gave me a telephone no.[protected], which is out of service. The dealer promises to give another no. in an hours time however that 1 hour never ends. I called him innumerable number of times he gives me the same response. Now my AC has almost stopped cooling, of course due to lack of maintenance. And I don't know what to do and who to go to. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
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+91 20 2837 5561 [Mumbai]
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MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093
Onida Window Air Conditioner — Crack Compressor
I have brought Onida Air Conditioner from Madan AirCon, Jayanti Market, Jaipur. TIN # [protected] Model WG18N on Feb 9 and used it for the first time on April 15th . It was making extremely loud Noise and lodged telephonic complain to the seller but after waiting for 15 days and complaining again nobody came. In May we started the process of telephonic complain again as basides the noise it was not giving any cool air. An engineer came and according to him the compressor is cracked. Now after one month of his visit the condition remains the same.I'll advise consumer never to think of buying ONIDA even if it is last piece on this earth and servicer of MADAN AIRCON is worsr and support to customer is Nil.
I regret buying and hope to throw this piece in the garbage if nothing is done within this week.
A Harrased Customer.