[Resolved]  Online Recharge Services Private Ltd (www.RechargeItNow.com) — amount received but not recharged/refunded

Address:

Chittoor, Andhra Pradesh

paid rs.300-00 through sbi netbanking towards sundirect dth recharge on[protected]. amount was debited in my account but not recharged/refunded.
complained many times to rechargeitnow.com and sundirect but no results. enquired with my bankers they informed that the amount was received by the online recharge services pvt ltd. the details of the transactio is furnished below.
date/ time/ subscriber ID/ amount/ order ID/ payment gateway/ payment status/ transaction ID/ recharge status/ IP address/
[protected]/ 02:26 PM/ [protected]/ 300.00/ R[protected]/ TECHPROCESS/ SUCCESS/ 0 /FAILURE/ 14.99.75.170/

bankers information is given below
TXN: 15225339 Banks ID: IG44238909
We have received an intimation from concerned department that the status for the above mentioned transaction is marked as success and the payment for the same was sent to Online Recharge Services Pvt Ltd on 15.03.2011 and the payment is updated at their end with the ref. no: R[protected]

please settle my grievance at the earliest
tanq
subramanyam
contact no:91-[protected]
mail_id:gs.[protected]@gmail.com