[Resolved] Orbitrek — Manager Mr.Ajay refuse phone calls

M

mujeeblukmankhan

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

Hi,

I have purchased OrbiTrek Elite 9 Months back, I have given a complaint 4 days back regarding the Assemble and footrest pedal nut should be damage and missing I have follow-up 5 times till now this has not resolved. Whenever I'm calling they are saying today definitely we Will send the Technicians but they are not sending every time this is only happening. I have talked 2 times their staff at Chennai office also but till now they did not solved the problem.then i asked to give Manager Mr.Ajay,but he refused to talk with me,

I strongly suggest please do not buy this product if you buy they will deliver the product very fast but after that service is very very worst there is no proper response for service really I'm very frustrated with them. Please beware of this product they are giving so many Advertisement's in all popular TV Channels.

Thanks,

Mujeeb.L

[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

V

vaniveni

from Chennai, Tamil Nadu

I was 64kg now I reduces to 60kg, good product with good advantages.

Reply

Telebuy.in / RP Telebuy Skyshop Customer Care

from Chennai, Tamil Nadu

Dear Customers,

Greetings from Telebuy...!!!

We have gone through your complaint . We regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care. Incase of any escalation please contact me directly in[protected] / [protected].

With Regards.
Ajay Kanagasabapathi,
Manager - Customer Care.

Reply