[Resolved]  Packers & Movers — Packers & Movers - Cheating

Dear Sir,

I had visited :

Krishna Packers and Movers
Mr. Krishna Sharma
Surat - Head Office
Krishna Packers and Movers
Mr. Krishna Sharma
C-5/65, G.I.D.C. Pandesara
Surat, Gujarat - 394 221, India
Mobile: +(91)-[protected]
Phone: +[protected], 2898669

after receiving the estimate for Packing & Moving of my Household + Car + Motocycle
[Surat to Hyderabad]

Subsequently I asked them for Packing & Moving of :
Maruti 800 Car
Bullet Motorcycle
Kitchen ware
Suitcase - 35 kg
And some small luggage

They had committed to provide the goods in 2-3 working days & a max. of 1 week for delivery of Motorcycle.
Payment was done in cash, to them, on 16/09/08. And they agreed to provide all the above mentioned items as per above schedule.

Out of which Car & other Household were received in One week.

Motocycle which has a value of Rs. 1 Lac was received only on 06/10/08 after numerous reminders & calls.
This has been delivered after 21 days.
Apart from this, there is a lot of damage in the Bike.
Tank is dented with the Side Ikon totally broken.
Right Side Dickey is damaged completely.
Horns are bent
Headlight Panel alignment & wings are damaged completely
Front Mud-guard is bent inside
Back Mud-guard is dented
In addition to these, the Engine has been hit badly at the Bottom & there is Oil Leakage in it.(still under detection)

The thankless Company, might not be aware what amount of damage has been done to the bike.!!!
I asked them to ask any workshop what are the charges to mend / repair the damages.

The company have totally broken the trust I kept with them.
They demanded all money in advance & left the job & follow-up on me only.
Till date I have not received the Insurance Papers for Goods. [I have paid for that]
I am not at all happy with the Services I paid them for.
I will never suggest their name to anyone for such type of Packing & Moving.
In simple words this a cheating done to customer as a part of Packing & Moving.
They are not a professional Carrier.

I am demanding them to pay back my Insurance money = Rs. 1500 & my Motorcycle damages.
And I strongly demand the total Refund of my Bike Transport & Repair Charges.

Dear Sir,
Please suggest how can I get back my money which I paid in excess.

Awaiting your prompt reply.

Regards,
Diptesh