[Resolved] Paytm — e-recharge | |||
i have recharged mobile no.[protected] at Rs111 on date 16/05/12 for a two time, .But I did not recive recharge value (i.e.Rs 111). and they are already deducated money from my citi bank credit card at two time (111/-+111/-)Transaction order no.is[protected] & 37863564 plz refund total amount on my account as soon as possiable & answer me on my e- mail [protected]@yahoo.com & solve my problem. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
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+91 12 0477 0770 [Head Office]
+91 12 0306 2244 [Support]
B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
It may take few working days for the refund to reflect in your bank account but the actual number of days that the bank may take to reflect the refund in your account may vary from bank to bank and is beyond our control.
In case of any delay in receiving the refund amount, we would suggest that you get in touch with your bank.
Best Regards,
Paytm Customer Care
[protected]@paytm.com