Paytm / Online Recharge — recharge not success but money debited from account | |||
dear sir i have recharged of rupees 50 by means of www.paytm.com . but unfortunately my recharge was not successful and 50 rupees has been debited from my punjab national bank account. i mailed them many time but they did not returned my money .please take right action against paytm. this is the order number of my transaction no 19052591 Was this information helpful? | |||
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+91 12 0477 0770 [Head Office]
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We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
It may take few working days for the refund to reflect in your bank account but the actual number of days that the bank may take to reflect the refund in your account may vary from bank to bank and is beyond our control.
In case of any delay in receiving the refund amount, we would suggest that you get in touch with your bank.
Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also know more about our refund process by clicking this link: http://vimeo.com/33272713 refund process.
Best Regards,
Paytm Customer Care
[protected]@paytm.com