Paytm online recharge

2 Reviews

raviraj.adrangi on Jun 13, 2012

ONLINE RECHARGE NOT DONE

I HAVE DONE AN ONLINE AIRTEL RECHARGE OF RS. 300/- THROUGH PAYTM WEBSITE.I GOT A MESSAGE ON MY NO.9901463363, Thank you for using Paytm.com to recharge mobile no.9901446336 for Rs.300. Your Order Number is 40191152. For queries, email us at care@paytm.com.BUT THERE WAS NO BALANCE IN MY A/C.THE ONLINE RECEIPT AND THE MESSAGE SHOWS THE WRONG MOBILE NUMBER 9901446336 .BUT I HAVE CREATED AN ID ON THE PAYTM SITE WITH MY MOBILE NO. 9901463363 AND I RECEIVED THE MESSAGE ON MY CORRECT MOBILE NO..WHEN CONTACTED THEY SAID RECHARGE WAS SUCCESSFUL AND THEY HAVE CONFIRMED WITH TELECOM OPERATOR.BUT I HAVE LOST MY RS.300/- ON THIS FAKE WEBSITE.

I THINK PAYTM IS A FAKE WEBSITE.

1 Comment

Comments

Jun 15, 2012 by

PayTM Customer Care

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to care@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

We have checked with the operator and they have confirmed that the recharge has been successfully delivered. We request you to kindly contact Airtel Customer Care to confirm the status of your recharge.

Should you require any other assistance, please send us a mail at care@paytm.com.

Best Regards,
Paytm Customer Care
care@paytm.com