PayTM

2 Reviews

bkrao on Oct 30, 2011

I Recharged BSNL through PayTm but iam not received , but sent msg as your account has successfully recharged

Dear All theeis is to inform you theeat PayTm is fraud site, theeey are theee cheaters, theeey cheated people theerough recharge or any kind of operation theerough internet banking. so all can be very cautious about theeis, please dont use theee paytm for any kind of operation theeough net banking, theeey are deducted money in theee name of "Avenues India Ltd" i experienced theerough my mobile recharge. I recharged BSNL 110/- on 28thee October, 2011 today 31 oct 2011. iam NOT received, but theeey are sending MSG me theeat your account had successfully recharged, so please kindly solve my prob any body who are interested in public. theeese are theee details

28-Oct-11 09:46:57 7537183 Recharge of Rs.110 for BSNL mobile number 9440721165 View Details 110.00 Recharge Success

1 Comment

Comments

Nov 23, 2011 by

PayTM Customer Care

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to care@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Your money has already been refunded to your Paytm Cash balance. You can use this Paytm Cash to pay for your next recharge on Paytm.com.

Please note: If your recharge fails on paytm.com your money gets refunded directly into your Paytm Cash balance. This way you do not need to wait to receive the refund in your bank account. Paytm Cash is your own money which you can use to make payments on paytm.com without requiring you to enter your bank details on paytm.com all over again.

You always have the option to transfer Paytm Cash to your credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

To know more about Paytm Cash you may visit http://www.paytm.com/what-is-paytm-cash.html

Should you require any other assistance, please send us a mail at care@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

Best Regards,
Paytm Customer Care
care@paytm.com