[Resolved]  Pepperfry.com — Pepperfry has done Fraud with me

Address:

Ghaziabad, Uttar Pradesh

I ordered one sony wx50 camera from Pepperfry.com on 13th feb 2013, having order no.[protected] and on 18th Feb i got the delivry of one box claiming sony camera but infact when i opened the box one camera pouch was there of MRP Rs.300, immediately i informed pepperfry customer care that this has happened to me, then they asked me to send the image of box and everything i got. I sent it without any delay. Again i contacted them in evening and spoke to his supervisor named Ritesh, he told me he will investigate the issue and will get back to me. In the mean time what i noticed that the dimension of the parcel box which i got cannot accommodate boxed packed sony camera which is the biggest evidence which proves their fraud and also proves that they have done it intentional. when i told this thing to Ritesh he told we dont know anything i have crossed check and we have sent you the correct product of weight 500gms and we cant do anything in this regard. Now big question is how they sent product having bigger box in smaller parcel box. That parcel box contain courier stamp and pepperfry is written over it several places with invoice pasted on it using tape. I am attaching the image of everything and request you to Lodge an FIR again Ritesh and Pepperfry.com for this serious fraud. so that they will not cheat other people. I paid Rs.7592 for the camera by icici netbanking.