[Resolved]  Philips — Photo Frame not working after update

After installing a software update suggested by Philips, my photoframe stopped working. Do you know what happens after I ask for solutions? Their answer: I'm sorry but updates are not covered by warranty and there is no solution for this problem. It is done at customers risk. Can you believe it? See attached picture below...! I urge you NOT TO BUY PHILIPS PRODUCTS. I know I will never buy one again.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Consumer,

We regret the inconvenience faced.

We would request you to share your contact details with us in order to get this issue resolved for you.

Thanks for your patience.

Regards
Philips Consumer Care
[protected]
[protected]
Dear Consumer,

We have not received any response from you regarding your contact details.

Hence we hope that your concern has been resolved upto your satisfaction.

In case you face any further issues with our products, feel free to contact us.

Regards
Philips Consumer Care
[protected]
[protected]

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