[Resolved]  Philips DVD Player — Not providing service for DVD

Address:Tamil Nadu

Bought new Philips DVD player, DVD player, in warranty period itself had lot more problem later they extended warranty period for 3 months from warranty. Later due to repeated issue I took AMC for the DVD, even I had same frequent issues then they given new DVD player replacement for that. But that too not working properly. I given complaint on 09-August-2011 but as on date 18-August-2011 no one attended the complaint and no one made any call.

Please guide me on this, what I have to do next in this case.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Philips DVD.Player — DVD.Player

Iam Mr.K.Jair i have given my Philip's DVD Player MLD129/98 KN[protected]. for servicing on 31 December 2008 at Maredpalli Phiplip's Service Center Owned by Mr.Prem Kumar who's Mobile number is: [protected]. Contuiesly on a daily bases i have been calling the servicing center and there is no proper response and they have not rectfyed my DVD Problem. and two years has passes away since then no clarification and they are not willing to give back my DVD Player. hence i kindly request your kind office to look into the matter and do justice by getting my DVD set back to me. for which act i will be greatful
Thanking you
Mr.K.Jair
Dear Consumer,

We regret and apologize for the inconvenience caused to you.

We request you to kindly share your contact details with us or contact us directly on the numbers mentioned below.

We are here for your assistance only. Kindly revert back with your contact details.

Thanks & Regards,
Philips Consumer Care, India
[protected]
[protected]
Thanks for the response, They got rectified my DVD player after made several complaint and call.Thank you.

Item got damaged withing 2month

Philips mixer grinder not working.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Philips India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    1700
    Pending
    0
    Resolved
    422
    Philips India Phone
    +91 22 6691 2000 [Mumbai]
    +91 80 4189 0000 [Bengaluru]
    +91 44 6650 1000 [Chennai]
    Philips India Address
    9th Floor, DLF 9-B, DLF Cyber City, Sector 25, DLF Phase – 3, Gurgaon, Haryana, India - 122002
    View all Philips India contact information