[Resolved]  Philips / Home Theaterhtr5000 - 98 — PSU taken for spares 46 days ago

I purchased a Philips Home Theater-HTR 5000-KN[protected] about 1yr and 7 months back.It stopped working around 2 months back.Philips -Care Electronics Service Centre, Kolkata came and took the PSU for repair.Its over 6 weeks and numerous telephone calls yeilded no result.The only reply -"spare parts not received".
I am at my wits end.I have ALL household gadgets including all CFL's made by Philips in my house and has been a Philips fan from my childhood.This is about to change and I am seriuosly considering change.Can the powers that be do something please?????????