[Resolved]  Philips Pure Water Dispenser — BREAKING UP THE PROMISE

Respected Sir,

I bought this philips pure water dispenser in Rathna Stores (siva comples) located in pursasaiwalkam chennai. At the time of buying they said like whenever the water filter needs to be changed u can buy the water filter in the same shop where u bought this product. Every two months once this filter has to be changed. But now if we go and ask for the water filter they are saying that they won't sell the filter here only the purifier will be sold. And they are giving an address which is some where far away from my residing place say like 30 to 40 kms far. And the Customer service of this Rathna Stores is very bad. They are speaking to the customers very badly. Now we are not using the water purifier we are boiling the water and drinking. The Water purifier cost is about INR 8, 995. which is loss to us. Please take some action for this problem. And banned this product which is neverthless helpful to people. Thank you.
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Aug 14, 2020
Complaint marked as Resolved 
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