Pizza Hut Location:- City Centre Shop no. 1 and 101, DT City Centre Mall, Mehrauli Gurgaon Road, DLF Phase 2, Gurgaon
Date:- 09-Oct-2011
Complaint : -
Myself and my Wife had dined at above Pizz Hut Location.
Billing amount of 1024/- Rs was to be paid and given my HDFC Credit Card for payment.
Card was swiped and said they didn't received any slip for that swiping.
Then paid 1024/- Rs by cash.
After making payment by cash, i received SMS as an Amount of 1024/- RS was debited from my Credit Card account.
I shown the same message instantly to Pizza Hut billing Team.
He said that, the amount will be automatically gets refund into my same Credit Card.
After two weeks i called him, for my refund. He said that i should contact with my Bank.
Approached HDFC bank, made complaint, investigated, and said that i should approach Pizza Hut directly for refund.
Even i didn't signed my payment slip after card swiping.
I called the person(to his mobile) who said that for any issue for my refunds i can call him up at any time of after 5-months, said that he will find and revert with in 2-days, till today, no status, no response, no refund. Expecting refund from PIZZA HUT.
Mallikarjun P
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