[Resolved]  Pizza Hut — Incorrect and late delivery

Address:Mumbai Suburban, Maharashtra

Ordered pizza at 9:05 pm at the call Center number who confirmed that my address was within delivery area. Got a call from the local shop asking for my address confirmation at 9:50 pm. Once again called to confirm address at 9:55 pm. Then received a call from the delivery boy asking for confirmation of my address once again. Called up shop and they said that they will deliver though it was outside their delivery area. (Their delivery area ends 200 m from my place!) then the boy finally arrived at 10:10 pm with one out of the three pizzas that I had ordered. I returned it in frustration. 15 minutes later another joker arrives with the remaining two pizzas. Have sent it back as well and ordered from dominos.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Today ordered pizza from pizza hut at 9:13 p.m. Despite of repeated reminders and follow up i have not received pizza till now at 10:30 p.m. The order is at sec 52, gurgaon, india. I have to say that since they don, t have any time commitment it's a sheer waste to order pizza from pizza hut.

Always order to Dominoz.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Pizza Hut India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    2663
    Pending
    257
    Resolved
    773
    Pizza Hut India Phone
    +91 12 4402 5100
    Pizza Hut India Address
    12th Floor, Tower D, Global Business Park, Gurgaon, Haryana, India - 122002
    View all Pizza Hut India contact information