[Resolved]  Pizzahut — Failed Delivery

Address:

Bangalore, Karnataka

Hi,
On 17th Mar, 2013 Sunday night I called up Pizzahut number[protected] to place an order for the entire family. I called up at 8pm and the guy who attended the call asked if I'm a new caller and collected all my details including address, landmark, etc and took the order and said it will be delivered by 8.45pm the same day.
Before confirming the order the guy asked me which is my nearby pizzahut store and I said the forum or shanthinagar branch. The guy said he will pass the order to the shanthinagar branch and will be delivered by 8.45pm the same day. I waited till 8.50pm and called the same number again to check the status of my order. Another guy picks up and says he is not able to identify any orders from my contact number and no order has been placed. He said he'll transfer to the shanthinagar store to check the order status and another guy answers the call and had to explain him the entire scenario. He said his store manager will call in next 10min and never got any call.

I again called up pizzahut at 9.15pm and said I wanted to speak to the manager and somebody called "Floor Manager" spoke and again explained the entire scenario. He also said he'll call me for sure in next 10min and hung my call.

Ultimately, I never got any solution.

This is the kind of service I received from Pizzahut and it's so shameful that they still exist. Thanks for making my family including my 2 year old son wait and starve for pizza.

Regretfully
Sudharsan