[Resolved]  Pnb Bank / ICICI Bank — NEFT Transaction problem

Sir/Madam,

I have transfered Rs. 6000 ICICI Bank to PUNJAB NATIONAL BANK with RBI Reference No.[protected].
ICICI said fund has been successfully our side. PNB said return fund this RBI Reference No.[protected] and A/C no.[protected] is not exist of PNB. I have very sad both response because any one are not helping me.
I have lot of calls(more then 100) called ICICI bank call center [protected] and PNB house Mumbai[protected] and[protected], also sent fax PNB house[protected].I have meet pesonal both bank branch.but any one not given result. I had called PNB house[protected] previews monday at 2.00PM they said "we are refund your amount today" but not transfer then I had again called last Friday at 12.30 pm.They said "we are refund your amount today" but I have not got.Realy very bad people of PNB.They are not recieving call if receive call then waiting and waiting. I have lose Rs.500 only in call.


Please help me Sir/Madam?

Transaction details is below:
=========================================================================
Payment details for Payment Id [protected]
Beneficiary Details
Bank Name PUNJAB NATIONAL BANK
Branch SHASTRI NAGAR, NEW DELHI
Account No[protected]
Account Type SAVINGS ACCOUNT
MICR[protected]
IFSC PUNB0139800

Payment Information
Payment Amount : INR 6, 000.00
Date of Payment : 09/06/2009
Debit Account :[protected]
Payment Status : Success
Other Details
Payment Remarks : Nagendrag

I have discussed in E-Mail with Account Manager of ICICI Bank details is below:
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Dear Mr. Dwivedi,

We have made a note of your complaint against Service Reference number SR[protected]. We will write to you with the status within 2 working days.

Sincerely,

B Shanthi Raju
Account Manager
ICICI Bank Limited

Stay connected for communication by updating your contact details through "Forms Center" at www.icicibank.com



-----Original Message-----
Subject: RE: Fund Transfer

Thanks to reply,

I am complaining in RBI agian to ICICI bank and PNB bank both.Because I have lot of calls called ICICI bank call center and PNB house Mumbai, also sent fax PNB house[protected].I have meet pesonal both bank branch. but any one not given result.I waiting your reply.

Thanks
Ashish Dwivedi
-----Reply Separator-------Dear Mr. Dwivedi,

We understand your concern.

Please note that The said fund has been successfully transferred from our end on June 09, 2009 at 17hrs Batch with RBI Reference No.[protected].
We request you to coordinate with the beneficiary along with the RBI reference number[protected] for further assistance.

Sincerely,

Pavan Kumar
Account Manager
ICICI Bank Limited

"ICICI Bank now offers 7.50% of interest p.a. on fixed deposits for 390 days, 590 days & 8.00% of interest p.a. on 990 days w.e.f. 20.05.2009. Please contact any ICICI Bank branch."

Stay connected for communication by updating your contact details through "Forms Center" at www.icicibank.com




-----Original Message-----
Subject: Fund Transfer

Branch Id : 6488 Account Id :[protected]
Dear Manager,

I have confused of second Payment transaction. Please see following payment details.

1.Payment details for Payment Id [protected]
Beneficiary Details
Bank Name PUNJAB NATIONAL BANK
Branch SHASTRI NAGAR, NEW DELHI
Account No[protected]
Account Type SAVINGS ACCOUNT
MICR[protected]
IFSC PUNB0139800
Payment Information
Payment Amount : INR 4, 700.00
Date of Payment : 06/06/2009
Debit Account :[protected]
Payment Status : Success
Other Details
Payment Remarks : Nagendrag

I got amount within 4 days because A/c no. was invalid.Details is
7 09/06/2009 NEFT RTN FRM--Tulsidas. Dwived CR INR 4, 700.00.
2.
Payment details for Payment Id [protected]
Beneficiary Details
Bank Name PUNJAB NATIONAL BANK
Branch SHASTRI NAGAR, NEW DELHI
Account No[protected]
Account Type SAVINGS ACCOUNT
MICR[protected]
IFSC PUNB0139800

Payment Information
Payment Amount : INR 6, 000.00
Date of Payment : 09/06/2009
Debit Account :[protected]
Payment Status : Success
Other Details
Payment Remarks : Nagendrag

Sir, I want know about Payment Id [protected] details becuase this transfer same a/c no. and a/c is invalid. I have complained ICICI Bank call center (request no is SR[protected] said payment success but PUNJAB NATIONAL BANK said "a/c is invalid so we can't do any think".
Please give me details of payment. where is my money right now?

Thanks and regards,
Ashish Dwivedi
Mob#[protected]

=========================================================================
Sincerely,
Ashish Dwivedi
Contact#[protected]