[Resolved]  ICICI Bank Home Loans — Poor response from Koramangala Bangalore Branch

I agree that ICICI loan deptt is not upto the mark.When any loan is completly repayed they dont send any communication to client.that's really disgusting to bear.

I am facing similar issues. They are highly unresponsive, They have been sitting comfortably on my last two demand letters without releasing any payment. In the process i am incurring huge interest rates. All my mail and grievances are falling on deaf ears. i dont even know what to do next.

Saurabh Singh

They are the moist fraudsters in banking.
i too have very bad experience, suffering so much, by approaching them for home loan lost so much money and peace.

Hi ICICI bank Top Management,

Its been depressing how ICICI bank is unprofessional & behaves with their existing customer .I I had been to Kormangala branch (Near forum Mall) Home loan department last Friday Morning as I wanted do top up on my existing loan . I had spent half and hour and waiting in queue and when my turn came in I was asked to meet the Gentle named Mahesh that I wanted to top top my exiting top up loan and he told that I am eligible after taking all my details and then told me that he will connect to some (unprofessional) guy who will take care of my requirement . I waited for few minutes and the asked him where is the guy? he told he is gone to meet customer and will take 1 hour time as he is gone to meet some other customer..(only 1 guy who take care of the loan in entire branch) then I said fine will wait then Mahesh told me that he will contact me and he will collect all the documents from me after some time, I said ok and came back, I am waiting since friday, Saturday, Sunday, Monday, Tuesday and still no response. I called this Representative on tuesday morning and asked what happened he told that he had given mine contact number and he was supposed to contact you on Friday. I said today is tuesday and non one has called me then at 12 PM on tuesday I got a call from this guy telling me that I will reach in about 5 :30 PM and collect all the document, I called 5:45 he informed that he is on his way will reach around 6:00 then I called him at 6 15 he told him that I am on his way will reach at 7 :00 Pm I called him at 7 :00 he did disconnected my line did not even have courtesy that he is not coming ...I was waiting for him entire day and this was how customers are treated.

ICICI bank Management has a plan to be number 1 bank in india and I am confident that the ICICI team in kormangala office will not only bring you down but gradually see all your existing customers like me shifting to other bank.

I know this will not affect ICICI bank but will help some people who will take my experience as learning and would avoid such banks in future...

I have requested for preEMI to EMI conversion. They are least bothered to address this.
I got acknowledgement of the front page of the amendment document even that is not enough, they are asking me the name of the person I gave it to. It is worst than govt institutions.