[Resolved]  HDFC Bank — Procedure of Mastercard debit. to credit customer money back in account.

Myself Swatantra N. Tiwari have an account in HDFC bank from last one year. My customer id is 23241294 and have an account Number [protected], Mulund Branch.
On 8th of october 2008, I had gone in ICICI Bank ATM, Station Plaza Bhandup west to withdraw some money i.e. Rs. 1200/-. At the time on doing a transaction ATM Machine is showing your trasaction is complete but not a single money came out from machine also receipt also not came on that time and machine is showing ERROR IN NETWORK, TAKE YOUR CARD. But after that I had confirmed with HDFC Phone banker to check my account. He has confimed that 1200/-Rs is already debited from my account to ICICI Bank Account. So, I had complained to HDFC phone banker and got complaint No.[protected] on 9th of October 2008 and also started daily follow up with HDFC phone banker to get back my money. They advise me to fiil up Charge back form at their Branch. I had fill up the same on 15th October 2008 at HDFC Bank Marol Branch.
And 1200/- Rs. is showing in my account on 23rd October 2008. But I Can't withdraw that money as instructed by your phone Banker due to credit not came from ICICI Bank to HDFC Bank. It will take another 50 Days to come at my acccout that fund is on hold.
So, I am against this procedure of MASTER CARD Depatment, That my money will come after 50 Days in my account. Or HDFC bank will not be pay any interest for another 50 Days. For Example: I had taken 1200/- on credit with any bank for 50 Days The bank will charges an interest or Service Tax or not. So, Think same as from my side. There is not different rule for Client and Bank. If Bank can take an interest for their money so Client also have an right to take an interest for his own money which will use by ICICI Bank or HDFC Bank.
It's not a matter of 1200/- Rs., It's a matter of Faith and Trust which any client have on your bank that our money will be safe at Any Bank. Whatever, Procedure HDFC Bank have or Master Card have I am Against this procedure which was introduced by HDFC Bank Phone Banker. Because, I am a client of HDFC Bank not ICICI Bank or MASTER Card Department. If my money is debited bymistekly due to ERROR IN Network, So, It's HDFC Bank responsbility to credit that money to my account which I Can withdraw and wait for credit with ICICI Bank.
I would like to know you, If you HDFC Bank unable to credit my money Before 50 Days with interest. I will fill a sue against HDFC bank in court of Law or District forum and ask to claim for 50000/- Rs. with incurring all expenses i.e. Phone charges for follow ups etc. So, Consider this on priority.

Swatantra Tiwari
Mobile No. [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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MASTER CARD — Money and Receipt not Recd.

Sir,
I have an ATM card Bank of India’s International DEBIT-CUM-ATM CARD On dated 27/06/2008 at time 17:39 I used the card no. [protected]
at Chiplun Bazarpeth Branch ATM . I put the card in ATM made the
Transaction for withdrawl of Rs 7000/- After punching in my PIN and the amount to withdraw, the ATM worked on for a while and finally the Transaction was declined without giving me the receipt. This thing happen again when I was doing the same transaction again .I was stunned later to find that my account was debited with Rs7000 twice Total Rs. 14000 even when the cash was not dispensed.
when I visited the bankof india ‘the transaction slip 41056 & 41058 ‘are not found in their JP roll.
I also had written an application to bank manager of bank of India Chiplun

I need amount urgent.

So Here I am requesting you to please Reverse the amount of Rs. 14000 (Forteenthousand only)as soon as possible.
Thanking You
Yours Faithfully

Shreepad R. Joshi
Card No;[protected]

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