[Resolved]  Prometric — Inappropriate Process followed by Prometric

Address:

West Delhi, Delhi

I was informed vide your e-mail dated 30th July,2012 that my Cat examination 2012, would be held on the 2nd November,2012 at ERA Business School,Dwarka. When I went there to sit in the examination I was informed by the Prometric representative that my name does not figure in the list of the candidates for this Examination. Then the Prometric Representative checked my admit-card then and there through gmail and found that two admit cards had been issued against my roll number - one for 31`st October, 2012 and 2nd November, 2012. I also saw this mail in the presence of the Prometric Representative. When this mail was opened to my utter surprise the mail for 2nd November, 2012 against my roll number appeared at the top of my mail box and the mail for 31st October against my roll number was at the bottom of the mail box.


It may be pointed out that the latest mail is always at the top in the mail box but in my case the latest mail (i.e. 31st October, 2012) appeared at the bottom which was my actual CAT date for the examination. Normally one see the latest mail at the top of the mail box and act accordingly particularly in examination. But in this case the mail sent by prometric for 2nd November,2012 was at the top I therefore went to the examination centre on the 2nd November,2012 and there I was told that I should have appeared for this examination on the 31 October,2012. This evidence about these two mail are still in my mail box which can be verified through my mail a copy of which is attached.