[Resolved] Pureit Battery Kit — function of battery less than 20% | |||
no body is going to listen my problem against my complaint No- C[protected], C[protected], C[protected] I have called more than 100 times on your customer care centre & talked with Mr. Rupes, Mr. Snehal, Mr. Paundlik but no result found till today. I have got frusted due to your wrost service. if anything can be do pls do or repply me as negative. I think it was my great mistake to purchase Pure It. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support May 31, 2010 PureIT / Hindustan Unilever Customer Care's response Dear Mr.Kamlesh, This is in continuation to our conversation and the concerns mentioned in your blog dated 22nd May 2010 regarding your Pureit I would like to thank you once again for taking the time to speak to us and provide valuable feedback on our product and services. I would once again apologies for the inconvenience caused to you. Our Service personnel had visited you on 28th May 2010 & replaced the Battery(GKB) & trust the replacement had been done up to your satisfaction. I would also request you to confirm regarding the resolution of your concern. You are most welcome to write back to me for any further queries or feedback regarding our services on pureit.[protected]@unilever.com or visit our website www.pureitwater.com Rest assured of continued support always, With Best Regards Regards Pureit Team | |||
 6 Comments | |||
Comments
I am 1000% disagree with your service & product
Reply
No response from the company to your any number of complaints.
I really frustrated about pure it customer service, I have been placed the order on 1st of June for Battery Kit, but i didn't get my battery kit till yet, for that i have lot many times called pure it customer care and laudge the complain about it but no action they are taking.
complain no : C[protected], C[protected] etc.
I really did mistake to buy pureit of HUL.
Rakesh Kumar
[protected]
complain no : C[protected], C[protected] etc.
I really did mistake to buy pureit of HUL.
Rakesh Kumar
[protected]
I have also purchased the Pureit and as company is assuring that the batter kit can filter 1500 Ltres of water. But mine had filtered approximately 1000 Ltrs.
I'll suggest HUL that if there battery kit is not capable of filtering 1500 Ltrs of water then they should not commit on it. The real amount should be presented in the market instead of false committment.
Regards,
Umesh
I'll suggest HUL that if there battery kit is not capable of filtering 1500 Ltrs of water then they should not commit on it. The real amount should be presented in the market instead of false committment.
Regards,
Umesh
I am using PUREIT since last more than one year & found that your battery kit is not capale of filter 1500 Ltrs of water. Your person or local office does not provide battery kit in time. You must improve your battery kit or you should buy back all your WATER PURIFIER from end users, and return money.
Devendra Singh
Agra
Devendra Singh
Agra
Even we are facing the same problem mentioned above.
We had palced order in the month of May but the battery kit has not been replaced till date.
Shankar Lal Garodia
Samyepur Delhi
We had palced order in the month of May but the battery kit has not been replaced till date.
Shankar Lal Garodia
Samyepur Delhi
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