From: Mrs. Tecla Macarthy
C/o. Mr. Nelson Macarthy
Vasai (East)
Mob: [protected] / [protected]
Date: 19.6.2009
To,
The Manager / Customer Care
Hindustan Unilever Limited
Mumbai.
Dear Sir,
Ref: Pure it Sr No. RPB[protected] purchased on 20.2.2009
Complain No. S09/MUM/[protected] dated 10.6.2009
Sub: Purchase of Germkill Battery Kit
Further to my letter dated 18.6.2009 I called your helpline today and spoke to Mr. Sherbaz and he inform me that he will forward my request to his senior. Mr. Nitin tel no. [protected] called on me and informed me that the respresentative from the company will come at 4 pm with the kit but soory to say no one turned up.
Once again requesting you to look into the matter seriously and ensure that I receive the kit immediately and also my invoice and warranty card.
I also spoke to Ms. Rubina (Mob: No. [protected] ) from a PCO as she was ignoring my calls made from my mobile.and inform her about the required kit but her response seems to be total negative.
Yours faithfully,
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