[Resolved]  Pure IT — Change of battery

I have purchased Pure it ( reg No.[protected] form Cuttack, Orissa before one year. Now its battery has gone out of order.
I have requested to concerned agency at Badambari, Cuttack for its replacement at least twenty times but they do not here me.
I surprise to know that you are making challenge for getting pure water from pure it on one hand while your agent not responding to our repeated request. I would like to know whwthwer Your machine "Pure IT' can provide pure water without battery? If not then why your agent not listening me? What it is fun of keeping the machine without battery.
Where should I request to get our battery replaced immediately?
If this is not being done i shall have to move to consumer court.
Please do the needful urgently.
Regards
Sanjaya Sahoo