[Resolved]  Pure IT — Replacement of GKB and tap.

Address:Dhanbad, Jharkhand

Wanted immediate replacement of GKB set and tap since battery indicator has gone red. Also, the tap seems jammed. Customer ID no.[protected], Product S.No. RPM[protected].

Name: Satyajit Chakrabartty.

Address: Old flat no.11, Near Bhelatand Officers' Club,
Bhelatand A Colliery, Bhelatand, Dhanbad - 828103 (JH)
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Aug 13, 2020
Complaint marked as Resolved 
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Pure It — Tap nozzle

I bought water purifier, from Pureit, Nanganallur, Chennai for Rs.1600. The nozzle in the tap is too small to let the water drain from the purifier to vessels. It is a major manufacturing defect.
Dear Mr.Mr. S. Chakraborti,
 
This is in response to your mail dated 23 Oct '10 regarding your concern on servicing your GKB order request.

We would like to thank you once again for taking the time and effort to reach us and provide valuable feedback on our product and services .
We would once again apologies for the inconvenience caused to you.
 
Our Service person will visit you on 26th Oct '10 & replace the GKB and will do the needfull upto your satisfaction.
 
I would also request you to confirm me regarding the resolution of your concern.
You are most welcome to write back to me for any further queries or feedback regarding our services or call up the helpline @[protected] 
Rest assured of continued support always,
 
With Best Regards
 
Regards
Pureit  Team

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