[Resolved]  Pure IT — GERMKILL BATTERY DOES NOT WORK & ENDS UNDER CAPACITY AT 600 TO 700 LITRES INSTEAD OF 1000 LITRES CAPACITY

Address:

South Delhi, Delhi

DEAR SIR,
I HAVE LODGED MY COMPLAINTS DAILY STARTING FROM 4TH OF
AUGUST' 2011 WITH CUSTOMER CARE OF PURE IT HINDUSTAN UNILEVER . THEY ONLY ASSURED ME BUT NO ANY TECHNICIAN COMES TO MY HOME TO SOLVE MY PROBLEM. NOW, TODAY I ASK FOR THE NO. OF TECHNICIAN THE CCE GIVES THAT NO. TO ME. I, ALSO CALL THAT TECHNICIAN BUT THE WAY OF TALKING OF THAT TECHNICIAN IS SO RADICULOUS AND HE SAID ME I DIDNOT SOLVE YOUR PROBLEM IF YOU CAN DO ANYTHING CAN DO.

ACTUALLY, THE PROBLEM IS, I HAD PURCHASED A PURE IT COMPECT OF10 LITRE FROM R.K. ELECTRICALS, GOVIND PURI ON 3RD OF JULY' 2011 IT WORKS PROPERLY BUT ON 1ST OF AUGUST WATER PUT ON IT DOES NOT PURIFIED AND WATER FELT DOWN. WE FILTERS ON AN AVERAGE OF 10 TO 15 LITRES IN A DAY THAT SUMS ONLY 500 TO 600 LITRES. BUT AS PER THEIR BOOKLET PROVIDED ALONG WITH THAT PURE IT MACHINE STATES THAT IT ENDS ONLY WHEN 1000 LITRES OF WATER GET PURIFIED.

THE TECHNICIAN ALSO TOLD ME THAT HE DOES NOT CHANGE THAT BATTERY, HE CAN DO SO ONLY WHEN I GIVE HIM MONEY FOR IT.