Pure IT — no service for replacement of battery

rajnichawla

from Bengaluru, Karnataka

Address:

Karnal, Haryana

I m using the Rs. 2000/- compact Pure it (20 litres ) for last 1and half year. Each time i suffer to get Germkill kit for me. Whenever I went to the company they said no stock. i am ordering through the phone or sending SMS and i am wasting the money for last 10 months. This is the seventh time I am suffering to get this kit. whenever I am calling the helpline each time different person attend the phone and said we are taking your order and send within 72 hrs to your home address. but still I have not get the kit.My product no. is RPM[protected]

Yours faithfully
Usha Chawla
[protected]

Was this information helpful?

No (0)

Yes (0)

Related PureIT / Hindustan Unilever reviews

View all 1722 PureIT / Hindustan Unilever Reviews

Comments

PureIT / Hindustan Unilever Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Madam,
At the outset we are grateful to you for writing to us with your experience. This will help us in improving our processes to serve you and other consumers better. At Pureit, we treat each complaint on a priority. We continuously strive to achieve ‘zero’ complaints and all our resources are focused towards attaining that goal. Our customer care executive visited your place on 20th March 2012 and resolved your issue. And we trust that the solution was satisfactory.
You may reach us by,
1. Replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar (resha.[protected]@unilever.com)
Manager-Consumer Communication & Analytics