[Resolved] Pure IT — Leakage

Hemant_P

from Delhi, Delhi

Address:

Pune, Maharashtra

I purchased Pureit in January 2011, now i am facing leakage problem. The leakage is at open and close valve which join to water connection, Plz rectify at the earliest.
My address: Hemant Madhukar Patil
Silver winds, Building C-2, flat number 1
Dhayneshwar nagar, Jijamata chowk, Talegaon dabhade.
Pune-410506
Mobile number: [protected]

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Complaint marked as Resolved

Verified Support

Jul 28, 2010

PureIT / Hindustan Unilever Customer Care's response Dear Mr. Ramesh,

This is in continuation to our conversation and the concerns mentioned in your blog dated 21st Jul 2010 regarding your Pureit

I would like to thank you once again for taking the time to speak to us and provide valuable feedback on our product and services.

I would once again apologies for the inconvenience caused to you.

Our Service personnel had visited you on 21st Jul 2010 & replaced the Battery(GKB) & trust the replacement had been done up to your satisfaction.

I would also request you to confirm regarding the resolution of your concern.

You are most welcome to write back to me for any further queries or feedback regarding our services on pureit.[protected]@unilever.com or visit our website www.pureitwater.com

Rest assured of continued support always,

With Best Regards

Regards
Pureit Team

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Comments

HITESH I NIRMAL

from Ahmedabad, Gujarat

Pure It — Tape of Pureit Has Got Leakage

The Tape Has Leakages From Tank and seems white colored Tresses in the Tank.

Pravin J. Ahire

from Mumbai, Maharashtra

I have purchased pure it Dt.18/06/09. From this date i am facing the problem of leakage from corner at bottom side.I raised the complaint ( Complaint No. C[protected] But no response from service dept.
I will wait for two days only otherwise I will go to consumer court to raise the complaint on your company.

I am waiting for your positive reply.

Regards,
Pravin J. Ahire.
[protected]

Pravin J. Ahire

from Mumbai, Maharashtra

tirram

from Udagamandalam, Tamil Nadu

Pure it — LEAKAGE

DEAR SIRS,
I HAVE LAUNCHED A COMPLAINT FOR THE LEEKAGE OF WATER IN THE INSTRUMENT ON 6TH WITH MR.SURENDAR (HELPLINE [protected]). HE TOLD THAT IT WILL ATTEND WITHIN 24 HRS. AGAIN I SPOKE TO ONE PERSON ON 7TH BUT NO RESULT.
THEN 8TH I SPOKE PREMA NO RESULT.
TODAY I SPOKE TO DEEPKA AS OF NOW NO RESULT.

IS THIS IS THE WAY U TREAT UR CUSTOMER ?
CAN ANYONE OF THE HIGHER OFFICIAL PLS LOOK INTO THIS MATTER AND DO THE NEEDFULL AT THE EARLIEST.

Sunanda Khatpe

from Kolkata, West Bengal

I have purchased pure it Dt. 20.09.2007. From last 2 days i am facing the problem of leakage from upper side. So please send your service man immediately on the following address.
B/406, Durvankur Hsg. So.,
Dadoji Kondadev Marg,
Ranibuag, Byculla (East).
Mumbai - 400027.
Our Contact person name & No.: P. L. Shirshekar - [protected].

Thanking you.

HAPPY NEW YEAR .

Regards,
Sunanda

pureit

from Mumbai, Maharashtra

Dear P.RAMKUMAR,

This is with reference to your comment on this website and the concern you have with the functioning of Pureit.

At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end.

We are keen to have your concern addressed immediately so that you are able to use Pureit.

You may please provide your contact details and a convenient time so that we can speak to you.

You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details .

Rest assured for continued support always.

Regards
Pureit Team

haritha

from Hyderabad, Telangana

Pure It — leakage of pureit

i have called ateast 5times for thr service of purect,about the leakeage of the purit.every time when i call i would be asured that the service will be given ib 2days but still now i didnt get any service.THE SERVICE OF THE PUREIT IS REALLY WORST.

Pureit Team

from Mumbai, Maharashtra

Dear Pravin Ahire,

This is in reference to your blog posted on https://www.consumercomplaints.in site regarding your concern on Pureit Complaint.

We would like to thank you for taking the time and effort to reach us and provide valuable feedback on our product and services.

We would apologies for the inconvenience caused to you.

Our personnel visited you and had resolved your concern & trust the action taken had been done up to your satisfaction.

We would also request you to confirm me regarding the resolution of your concern.

You are most welcome to login into www.pureitwater.com and provide your feedback with respect to our service.

Rest assured of continued support always.

Regards,
Pureit Team.

raa

from Gurgaon, Haryana

Pure it

MY MOBILE NO IS [protected]. I HAVE ORDERED FOR PURE IT BATTERY RS. 550/- APPROX. BEFORE 15 DAYS, I WAS TOLD BY THE EXECUTIVE THAT BATTERY WILL BE DELIVERED WITHIN 48 WORKING HOURS. BUT NO ONE COME TO ME OR CALLED. AFTER ANOTHER 10 DAYS I HAVE RECEIVED SMS FOR CONFIRMING THAT THE BATTERY IS DELIVERED OR NOT FROM NO. [protected] & [protected]. I HAVE REPLY IN NO. BUT NO ACTION AGAIN. AFTER 4 DAYS I CLLED ON THE NO. [protected] AND REQUEST HIM TO DELIVER THE BATTERY AND THE PERSON TOLD ME THAT OK I WILL DELIVER THE BATTERY BY TODAY. BUT TILL DATE NO ONE DELIVERED THE BATTERY. WAHT A POOR SERVICE BY PURE IT. THE WATER SMELLED. WE ARE BOILING THE WATER ON GAS. I JUST WISH WHY I HAVE PURCHASED THIS PRODUCT, WHY NOT OTHER.

IF YOU CAN TAKE ACTION, IT WLL GIVE RELIEF ONLY.