[Resolved] Pure It Water Filter — FAULTY BATTERY / FILTER KIT | |
We have purchased Pure It Water filter in November 2008, During last month we have replaced the batter as per usual practice from your one of the dealer, to to our surprise Its very upset and rediculous to say that the filtered water was full of BLACK ALGAE, this was their for almost 2-3 weeks, then finally in the 4th wek we started getting clear water, but against last week we have observed that the batter ( which is full of alum i believe is again full of BLACK ALGAE what we call as SHEVALE in marathi, We have loadge the complain in your customer care, but till date nobody has attended, I have samll kid of 1 1/2 year, if something happens to her who is going to pay. U PEOPLE R SHOWING LOTS OF ADVERTISEMENT ON TV THAT, if somebody gets unpurified water they can claim for so and so amount, NOW WHAT, I REQUEST YOURSELF TO ATTEND MY COMPLAINT SERIOUSLY AS SOON AS POSSIBLE. This is the 4th day since we have lodge the complain. Was this information helpful? | |
Complaint marked as Resolved
Verified Support Sep 30, 2010 PureIT / Hindustan Unilever Customer Care's response Dear Miss. Neha, This is with reference to your comment on this website and the concern you have with the functioning of Pureit. As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there. At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end. We are keen to have your concern addressed immediately so that you are able to use Pureit. You may please provide your contact details and a convenient time so that we can speak to you. You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details . Rest assured for continued support always. Regards Pureit Team | |
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