[Resolved]  Pure It Water Filter/hindusthan Unilever Ltd — Replacement Battery Kit

hindustan unilever ltd pure it water purifier — poor service

we purchase pureit on 26 oct 2008 from mr.Navratan Sales rep in Faridabad Haryana he is not issue the invoice. He told us that he is come back to us in 30 min.We call many times but he is not giving response .Divice is not working properly

Hindustan Unilever Ltd — Pureit filter servicing

I have purchased pureit filter at Chennai when it was introduced and I brought the same
to Delhi for my personal family use as it was not available in Delhi at that time. This filter
needs servicing only and I made number of complaints. My complaint is still pending and
unattended. Is there anybody who can help me ? I am thirsty to drink filtered water.

my pureit indicater battery is week so plz change the battery . my home town is theni . theni dist . thank you

Dear, Sir pls you chacked my water filter, which is not work thanks
paresh kumar biswal [protected]

Hindustan Unilever Ltd — Change of Purifier Battery

Hi, This is Minhaz I have given a request for changing the battery of my water purifier on 17th July, but till date nobody have come to attent the request. I have called HUL more than 5 times but everytime they are assuring only. This is the worst service HUL is providing. Pls do not buy the water purifier of HUL. Thanks,
Minhaz
New Delhi

I AM A CUSTOMER OF HINDUSTHAN pureit. My customer ID is [protected]. I want to purchase Germkill Battery kit & Microfibre Mesh. There are two types of Germkill Battery kit. No. 1. Rs.350/- and (2) Rs.510. I have chosen Rs.350. Customer Name - Minati Nath, Sripur Athletic Club, Madhyamgram Bazar,
Kolkata - 700130. My phone number is[protected]. Please send me very quickly.

my pureit indicater battery is week so plz change the battery . my address is :
Balu Bhika Ingale
C/O Jitendra Patil,
B1 310 Vrundavan Appratment,
Near Haraiya Hospital,
Chharwada Road,
Vapi. GJ
Phone [protected],
[protected]

Thanks & Regards
Ingale B.B.

I purchased the Pureit filter about 1year ago. The water that I get from it is good but the battery replacement proceedure is bloody poor. The helpline promises you a relacement withen 3 days, , , , , , , i wonder why it takes 3 days. I placed an order for replacement of a battery kit on 22/10/09 (Order No. S09/Pun[protected]). Today is 28/10/09. I have called the help line 3 times after 25/10/09 and every time I get the same response " sorry for the incinviniance Sir, we will relace it immediately withen 3 days " The person on the help line would not give me the supervisor or some other higher authority/ or the E mail ID of customer griviance, to whom I could speak to regarding my complaints. Could any customer service be more lousy than this? Some thing is terribally wrong. Unilever needs to wake up and take some corrective action in the relplacement of the battery kits. I have been drinking unfiltered water from 22/10/09 to date. Need I say any thing more???
Col. Sudhir Barge (Retd). Customer Id :- [protected] (Pune. Mob No [protected])

Replacement Battery Kit
I am using this filter 4m past 7 month. The product is excellent but the customer service is poor. I had booked 10 times one battery kit before 1 month[protected] and also same till date. But till date nobody turned up. When enquired in this regard ( to call center[protected] it was told that it will be escalated to higher ups and will be dealt with topmost priority.
But unfortunately HLL fellows have more enthu during marketing no during maintanence.I talked to mr. rajat who take the responsebility himself but result is nil .I request to give me my payment back an take back your plastic dustbin.

If you want to contact Pureit (water) consumer care, email to pureit.[protected]@unilever.com or log on to : http://www.pureitwater.com/contact_us/contactus.aspx

i am definately agree with u, product is excellent but customer service is poor, they are not at all bothered to service the customer, the same problem i am facing last months on onwards i have ordered for battery kit but till today their response is nil.It is very shame to tell that hindustan unilever providing such a poor service to the customer.better they should close down their customer service.i have several time called up to customer service talk to several smart guys(mr.sachin, mr.sudhir, ms.priyanka) with smart assurance they r giving but till today result is nil.i wanted to ask the higher authority of HLL "IS THERE R ANY POSSIBILITY TO RETURN YOUR PLASTIC TOY?"
S.MUKHERJEE.mOB NO.[protected]/[protected]

I purchsed the pure it on 1 Feb 2010 and replace the battery on O3 June 2010 (capacity 2250 Liters) @ cost of battery Rs 448.35+61.65 =510.00 .But the battery has been dead on 18 June 2010 we have 5 members in our family (2 in Govt service + 2 children are students 1 oldest mother). Our ID No [protected] Name -Darshan Kumar Phone No- [protected] and [protected].

Please exchange the bty under guarranty period. Invoice No IS 10/1270-515 dated 03 Jun 10 from Pathankot SWZ(Choudhary Associates), Choudhary Associates, Galla Mandi, Opp. Pushp Cinema Pathankot Punjab-145001.

Hindustan Unilever Ltd — Face gone Bad

HI,

I had bought Vaseline Men Antispot face cream for my face for treating for Sun burn.

But it worked reverse for me, it now more pronounced & darken spots i can see just after using for 2 days.

i called then & complain about it & they said the concern team will contact, but yet not happened.

Now my face is worst, i can see & even feel it.


Let me know what can i do.

Thanks,
Amit