[Resolved] Pure IT Water Purifiers — water filter not working | |
i have purchased pureit filter in ranchi but it is not working with in two months i have contacted several times to pure it office but they are not care formy complaint please note this is a goodwill of hll, lastly i will decided to take legal action against company my mobile [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
Attention plz.
The Product is considered totally flop by all the users. The qualities which company claims is false and not upto the satisfaction mark o[censored]sers. After some time stored water gets “KAAI” and a bad smell arises. You can see the photograph about (Pure it water purifier ) on my orkut site. ([protected]@gmail.com) Contract No. [protected].Product Id No, RPB[protected].
The Product is considered totally flop by all the users. The qualities which company claims is false and not upto the satisfaction mark o[censored]sers. After some time stored water gets “KAAI” and a bad smell arises. You can see the photograph about (Pure it water purifier ) on my orkut site. ([protected]@gmail.com) Contract No. [protected].Product Id No, RPB[protected].
Dear Manish Kumar,
This is with reference to your comment on this website and the concern you have with the functioning of Pureit.
As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there. Unfortunately, we have been unable to address the concern.
At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end.
We are keen to have your concern addressed immediately so that you are able to use Pureit, but we are not able to contact you through the details which you have provided on this website.
Hence would request you to provide your contact details and a convenient time so that we can speak to you.
You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details.
Rest assured for continued support always.
Regards
Pureit Team
This is with reference to your comment on this website and the concern you have with the functioning of Pureit.
As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there. Unfortunately, we have been unable to address the concern.
At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end.
We are keen to have your concern addressed immediately so that you are able to use Pureit, but we are not able to contact you through the details which you have provided on this website.
Hence would request you to provide your contact details and a convenient time so that we can speak to you.
You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details.
Rest assured for continued support always.
Regards
Pureit Team
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+91 92 3050 0500 [PureIt]
+91 92 4310 0100 [PureIt]
+91 92 2320 0200 [PureIT]
Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
Pure It — water purifier not working
Have bought the water purifier on 20/4/2008, have called their helpline on the 15 of oct, the complaint no was[protected], have not had anyone coming to check .the filter does not work it takes almost the whole day to try n fill up the purifier .
I am amazed at the after sales service provided by Hindustan Unilever, it seems they just want to sell their product and dont care after that . Its not even six months and already it isgiving problems.
I wouldnt reccomend anyone to buy it.