Pure IT Water Purifiers — Pathetic Service

I am from Mumbai. I requested for a new battery kit and was told that it will arrive within 3 working days. Its more than two weeks now but no one has turned up or called me up. Mean while I called their customer care 4-5 times and registered a formal complaint regarding their service. I was told that a senior executive from their side will call me on that very particular day but its 3rd day I am still waiting for their call.

I wonder how these people manage to keep their service so poor consistently!! Surely they deserve an award for this! Please buy Hindustan Liver products to know how worst a service can be.
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    PureIT / Hindustan Unilever
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    PureIT / Hindustan Unilever Phone
    +91 92 3050 0500 [PureIt]
    +91 92 4310 0100 [PureIt]
    +91 92 2320 0200 [PureIT]
    PureIT / Hindustan Unilever Address
    Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
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