[Resolved]  Pureit Compact — germkill processor not replaced

Address:Maharashtra

Placed order ot replace the kit but service not provided
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Complaint marked as Resolved 
Verified Support
Jun 15, 2010
PureIT / Hindustan Unilever Customer Care's response
Dear Mr. nspippan,

This is with reference to your comment on this website and the concern you have with the functioning of Pureit.

As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there.

At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end.

We are keen to have your concern addressed immediately so that you are able to use Pureit.

You may please provide your contact details and a convenient time so that we can speak to you.

You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details .

Rest assured for continued support always.

Regards
Pureit Team
Verified Support
Aug 06, 2010
PureIT / Hindustan Unilever Customer Care's response
Dear Mr. minusejpal,

This is with reference to your comment on this website and the concern you have with the functioning of Pureit.

As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there.

At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end.

We are keen to have your concern addressed immediately so that you are able to use Pureit.

You may please provide your contact details and a convenient time so that we can speak to you.

You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details .

Rest assured for continued support always.

Regards
Pureit Team
Complaint comments 

Comments

pureit compact — Battery premature expiry

Battery became expaired after 35 days o[censored]sing. Company is offering 750 Litters of water filteration for this product. I have used maximum 100 liters of within this 35 days, as we have only 2 members in my home. Now company is demanding payment for replacement. Please do needful.

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