[Resolved] Pureit Compact — BAD TASTE/ LEAKAGE AND NO REPLACEMENT OF THE DEVICE | |||
I HAVE PURCHASE PUREIT COMPACT ON 23/12/2010 AT IN BETWEEN 19:30 T0 19:45, AND I HAD LAUNCH A COMPLAINT ON 24/12/2010 TO PUREIT CUSTOMER HELPLINE NO. AND AFTER SEVERAL TIME, BUT THERE IS NO RESPONSE. AFTER THAT I COMPLAIN TO FROM I PURCHASE THAT DEVICE, SERVICE EXECUTIVE WILL COME (SEVERAL TIMES) BUT THERE IS NO IMPROVEMENT IN THAT DEVICE. AT LAST I WROTE A LETTER TO HLL PUREIT SERVICES FOR REPLACEMENT OF THAT DEVICE ON 04/01/2011. BUT THEY TOLD ME THAT WE ARE NOT REPLACE THIS DEVICE, WE CAN REPAIR THIS DEVICE ONLY. FROM DAY ONE THAT PROBLEM PERSIST. PLEASE TEL ME WHAT AM I DO.... Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear Sir/Madam
Greetings from Pureit.
This is in continuation to your earlier mail requesting you to provide your contact details so that we can get in touch with you and get your concern addressed.
We are yet to receive a further communication from your end on the subject. We will again request you to give your details in case your concern remain unaddressed.
We will be delighted to hear from you.
Regards
Pureit Team
Greetings from Pureit.
This is in continuation to your earlier mail requesting you to provide your contact details so that we can get in touch with you and get your concern addressed.
We are yet to receive a further communication from your end on the subject. We will again request you to give your details in case your concern remain unaddressed.
We will be delighted to hear from you.
Regards
Pureit Team
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
1721
Pending
0
Resolved
1061
+91 92 3050 0500 [PureIt]
+91 92 4310 0100 [PureIt]
+91 92 2320 0200 [PureIT]
Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
Subject: Query regarding Pureit
This is with reference to your below mail and the concern you have with the functioning of Pure it.
First of all, we would want to thank you for taking the time and effort to reach us on your concern.
At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end.
We are keen to have your concern addressed immediately so that you are able to use Pureit.
You may please provide your contact details and a convenient time so that we can speak to you.
You are most welcome to reply to this mail or login into www.pureitwater.com and provide your Pureit details as well as your contact details.
Rest assured for continued support always.
Regards
Pureit Team