[Resolved]  Pureit Hindustan Lever — Water Leakage & worst service by customer care

Address:

Mumbai Suburban, Maharashtra

Pureit - product by HLL. The worst ever prodcut and worst to worst is customer care center. I request millions of people please wake up. The customer care center when i called for logging my genuine complaint. Mr Rohan Bhat customer care sr executive tells me, they are not responsible for taking the responsibility of the services offered by their customer care service center. My device is not functioning even after changing battary within 6 months. I am facing constant water leakage problem. One week later after making constant followups, someone visits to my house, open the device, says, some part is broken, and its not functioning due to that. I will bring that part and fix the machine again. He left, and its 5th day, he has not turned up. I am making constant calls and follow up with customer care number. Where i get answer from the Sr person that - We are not responsible for taking the responsibility of the services offered by their customer care service center. They are worsssssssssssssssssssssssssssssssssssssssst.......they harrasssssssssssssssssse customers like anything. Customer care executive are so rude in handling the customers on calls. I am jayshree, pls call me if you need any advice on buying pure it. my no is [protected]. My pureit customer id is [protected].