PureIT Water Purifier — more than 5 days delay in battery

Address:

Ahmedabad, Gujarat

I am customer of pureit water purifier since last 8 months. They provides services regarding battery after same is lost the purification process. I have purchased that because of the service assurance of the changing batteries immediately within 4 hours, as said by demonstration persons. I purchased that considering such service,because drinking water is important for the health and immediate purification facility will help to get family okay....

When first time i asked for new battery they took 2 days time regarding 4 hours. This is second time i asked to provide service for changing battery again as well as filter also. I asked to provide that on[protected], and till today on[protected] noon time 15.00 I did not get any battery and filter yet.... after dialing on local level i also asked on national level. The national level pureit person told me to provide such service surely within 24 hours on Monday[protected] but till today on[protected] nothing is happened. I rang them again and again but they are not providing the service. A big name like Hindustan Unilever can do this to any citizen then what to say and how to complain?

So please consider this as immediate as possible. I am a retired person and since last 5 days i have to hire pure water from other sources with high prices, though i have my own pure it system, but could not get the service in time i am facing this problem.

my pureit ID is[protected]
pureit local number:[protected]
pureit national help line:[protected]

Thanking you

Barin Mehta