[Resolved] PureIT Water Purifier — Leakage of water | |||
This is Pavan Nanduri. I bought a 14 Litre Pureit Classic water purifier from Vishal Super market around 3 months back. there is a small patch in the product itself which made the water to leak out of it. i went to Vishal to complain about this, and they said me to call on the given helpline number on the back of the book[protected]. but no one did pick the numbe despite the herculian call attempts for more than a month. Eventuallly i fed up with the service of PureIT and left the issue and using the same system with leaking water daily. this is my worst experience with PureIT. all the dealers will jump on their toes while selling the product but when required assistance everyone will show their back. this is worst i should and i recommend my fellow friends and customers to be cautious before buying because of its bad to worst service. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
22 Comments | |||
Comments
Dear Sir,
Thank you for taking the time and effort to reach us on your concern. On behalf of Pureit team we express regret for the inconvenience caused from our end in resolving your issue. We will be keen to get your issue resolved on top priority. Please do forward your contact details so that the issue can be resolved up to your satisfaction.
You may reach us,
1. By replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar (resha.[protected]@unilever.com)
Manager-Consumer Communication & Analytics
Thank you for taking the time and effort to reach us on your concern. On behalf of Pureit team we express regret for the inconvenience caused from our end in resolving your issue. We will be keen to get your issue resolved on top priority. Please do forward your contact details so that the issue can be resolved up to your satisfaction.
You may reach us,
1. By replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar (resha.[protected]@unilever.com)
Manager-Consumer Communication & Analytics
Sir,
My Pureit Water Purifier has started leaking.
DETAILS under:
Capacity: 14 liters
Purchased: Dec 2013
Sr No. : R P B C I 00686470
Name: M S RAKHRAJ
Contact: [protected] (New Delhi-08)
Kindly helping. Payment if applicable, will be made
Regards.
My Pureit Water Purifier has started leaking.
DETAILS under:
Capacity: 14 liters
Purchased: Dec 2013
Sr No. : R P B C I 00686470
Name: M S RAKHRAJ
Contact: [protected] (New Delhi-08)
Kindly helping. Payment if applicable, will be made
Regards.
I am facing the same problem as the above... The executive came twice, but still am facing the same problem. I dont know how many times they will come and say the problem is solved, but again it starts leaking... Am fed up, its a new product, bought last week, it started leaking from the first day itself.. complaint # C[protected].
Try these numbers[protected] /[protected].
I BOUGHT PURIT 23 LITERS BUT SAME DAY LEAKING ONE TIME BUT PROBLEM NOT SOLVE PLS .PLS DO NEEDFUL MY CONTACT NO [protected]
Facing the same leaking problem from puerit advanced.
Dear Sir,
My Pureit Water Purifier has started leaking.
DETAILS under:
Capacity: 14 liters
Purchased: Feb 2014
Name: Vinay DUbey
Contact: [protected] (Peer Mushalla, Zirakpur)
Kindly help. Payment will be made ( if applicable)
Regards.
Vinay
My Pureit Water Purifier has started leaking.
DETAILS under:
Capacity: 14 liters
Purchased: Feb 2014
Name: Vinay DUbey
Contact: [protected] (Peer Mushalla, Zirakpur)
Kindly help. Payment will be made ( if applicable)
Regards.
Vinay
Hi,
My Pureit Water Purifier has started leaking, i bought it just yesterday & it is already leaking from the transparent block once full. Kindly replace with a good one or please exchange to a better product.
DETAILS under:
Capacity: 14 liters
Purchased: 30th August 2016
Sr No. : RPA[protected]
Name: Deepu N S
Contact: [protected] (Bangalore-22)
Regards
Deepu
My Pureit Water Purifier has started leaking, i bought it just yesterday & it is already leaking from the transparent block once full. Kindly replace with a good one or please exchange to a better product.
DETAILS under:
Capacity: 14 liters
Purchased: 30th August 2016
Sr No. : RPA[protected]
Name: Deepu N S
Contact: [protected] (Bangalore-22)
Regards
Deepu
Bought pureit classic 14ltr in october 2016 through amazon india, with double warranty, it started leaking from bottom of germkill kit since 5-6june 2017, filled impure water is flowing out through this and not a single drop is passing to purified water collection chamber. Registered complain with complain number[protected], kindly provide possible help. Thank you!
I have purchase new pureit advance 14 ltr kit but battery leakage problem facing how to stop leakage from there, any solution please, we have using last 2 years but not gatting problem but this time facing problem. from battery any clip available for the how to stop leakage battery please send me at kachare.[protected]@gmail.com or Whats app No. [protected].
63%
Complaints
1721
Pending
0
Resolved
1061
+91 92 3050 0500 [PureIt]
+91 92 4310 0100 [PureIt]
+91 92 2320 0200 [PureIT]
Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
pureit/water filter — about the lekage of water
i have a problem with pure it water filter so i request you to change my battery