[Resolved]  PureIT Water Purifier — ALGAE FORMATION WITHIN

Address:

Maharashtra

We purchased 'Hindustan Unilever product 'pureit water purifier' on 02.08.2008 for rs.1800 from Jalaram Agency at Kandivli west in Mumbai.For the past six months,we have been noticing green color algae inside the purified water chamber for which technicians have attended each time we complained and cleaned up the algae with some chemicals charging 50 rupees for each visit.During the technician's visit before last we asked for the reason of algae formation and we were told that it was due to yhe purifier exposure to sun light! We covered the purifier exterior by black polythene to avoid sun light and still algae formation was there.We complained on 18.06.2011 (complaint no.C[protected] and technician cleaned it with chemical after charging rupees 50.After the technician left,we noticed that algae was not removed completely,hence,we complained again on 19.06.'11(complaint no.C[protected],but no one came.We complained again on 21.06.'11,no one came. We complained again on 24.06.2011(no.C[protected] but no one visited to resolve the problem. I complained again today,i.e. on 25.06.2011 and was assured twice that a technician would visit today before 8 p.m. but till 6 p.m. noone has visited! This algae mixed water can be very harmful to human life if consumed,hence,I request you to kindly do the needful to resolve this problem permanently by taking away the product and refund the purchase price so that I can buy some other better produt.