[Resolved]  PureIT Water Purifier — filter in bad shape,since the day it is purchased

Address:

Mumbai City, Maharashtra

I am Pushpa Yadav,My contact no. is:[protected].I had heard and seen a lot about pureit on television.And because of pureit making such strong challenges about pure clean ,hygienic drinkable water,I got intrested to make a purchase of a pureit water purifier.I intentionally did so for my children,so that they get to drink clean water throgh pureit in mumbai's heavy monsoons season,when the water supply in the taps is non drinkable.I purchased pureit through a customer care helpline number that flashes during its advertisement on tv.Afterwhich i got a call through some Jalaram Agency,whose delivery bvoy delivered pureit at my doorstep and he took the entire payment in cash mode amounting to rs.2000(including vat).Since the day i have made the purchase,i have been dismayed and disheartened as the water is as dirty as it is through a normal tap supply and inspite of regular refilling and cleaning,the water is mot getting filtered.I have made innumerable complaints on pureit helpline-[protected],but all goes in vain.My model number is-pureit-M05IWPS BLUE,device sr no-RPD[protected].I request you to kindly return my money back or else I wou;ld have to move to the consumer courts.
A cheated customer
Pushpa Yadav