[Resolved]  PVR Cinemas — unfare trade practices followed by pvr

I booked 5 tickets Online for the movie Ghajini 7pm show for 1st january 2008 pvr vikaspuri from my citibank mastercard (credit card), that very moment tickets were booked and money was taken from my credit card account as per there website i had to take a transaction ID or my credit card so i took my credit card because i did not receive any transaction ID, when i went to pvr vikaspuri i was told by the booking officer that there is no ticket booked under my name or with this credit card. Puzzled i met cinema manager nitin who didnt bother to talk to us & said, "do what you want to do just go away". I was charged Rs130 each + Rs 75 Convenience charge that adds upto Rs 725. I want to bring this to your kind attention that i paid full amount in advance on top of it i paid a Convenience charge which was not so Convenient i went from dwarka to vikaspuri to see the movie with my family and came back with some sour memories what happened with me should not happen with anybody else this is cher unfare trade practice & fraud commited on the part of pvr cinemas, I demand the authorities slap pvr with huge fines & compensate suitably & teach these companies a lesson THANK YOU