[Resolved]  PVR Cinemas — Online Booking Failed, but Money not refunded.

Address:

Chennai, Tamil Nadu

I booked ticket for Yutham Sei on April 1,2011 thru pvrcinemas.com site using by standard chartered net banking for 10 persons totalling to Rs. 1500.
After payment, it said transaction failed and it will refund the money.
Money is not returned back even after several hours. I checked google for similar complaints and to my surprise i found pages and pages of complains all over india every one stating the same issue and their money not refunded even after 3 months. That moment i realized how bad cheater is this PVR cinemas and almost lost hope of recovering it.

Significant things about PVR Cinemas online booking scam:
1) Many complaints of same nature are way back from several years ago. This denotes, this is not a temporary fault in their website or transaction processing. They are maintaing this fradulent online booking system for stealing money from customers for several years.
2) There is no phone nos for even supporting their customers anywhere in their site. It shows how little they care about customers. They know they are stealing money and they are keeping their ears closed.
3) There are hundreds of customers complaining online about this non refund issue. I have never seen this many complaints on a single issue against a smaller scaled service company. This clearly shows, they dont want to refund in all cases. They are impartial to all customers in this regard.
4) After a transaction failed, a small box appears and it shows the transaction is failed but money will be refunded even if charged. This information is cleverly used to make the customer believe that the service is properly functioning to keep them cool and use it again.
5) When u send a mail to them regarding this issue, we dont even get an acknoledgement and there is no response from them at all. They dont have any intention of supporting the customer, they dont want to refund the money. Thats it, atlast we have found another big online scamster.


Will i get my money back, i dont think so without huge efforts. Anyway, this is a lesson learned.
I will tell atleast 1000 people thru my multi level network and make them aware of this PVR cinemas scam and make them stay away from it.

Pls tell everyone to stay away from PVR cinemas online ticket booking.