[Resolved]  Quick Cab — Pathetic service

Address:North Delhi, Delhi

Quick cab is certainly the worst cab service in Delhi. I had not one but two bad experiences with them.

First one
My first bad experience occurred last November. I had booked the cab for 6 am in the morning and I called up the driver at 5:45 am to confirm. The guy was asleep, but still assured me that he lives nearby and would be there by 6:10.
So I waited till 6:10, but he didnt came and called him again and then begin his excuses that I'm on my way and would be there in 2 minutes and all. Finally he arrived at 6:30 and eventually i missed my flight. On the top of that the fare was 250, I gave him a 500 rupee note and he returned me just 200 bucks. I was in a hurry so i didnt checked the change and he overcharged me.
I called quick cab to look into the matter and there response was they cant do anything about it and if I want I can take an action against the driver personally.

Second One
For a long time i didnt booked a cab with him, but had to book a cab last week due to some emergency. I booked a cab in the evening for next day's morning. I told operator from quick cab about my earlier experience with them and she assured me that it was one off case and wont be repeated. But, finally the driver never came. His number was unreachable. I was just able to catch my train.

I wish I could take some action against them and was wondering if there exists some law to do so. Anyways, I have decided that I would never book a quick cab again and will advice everyone of you the same.

Regards
Paras
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Aug 14, 2020
Complaint marked as Resolved 
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