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Railway - tatkal ticket booking through internet

 
96 Reviews
User
  RAJESH TIWARI
it is mockery to book tatkal ticket through internet. with in a minute it get full, how it is possible.? i request railway authorities to look into these.


Complaint Status


[Oct 03, 2014] Indian Railways customer support has been notified about the posted complaint.
Complaint comments 95 Comments     Updated:
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Comments

 

misbehaviour of ticket booking clerk - Railway

when ever we are trying to take out the return ticket from
santacruz raailway station at platform no: 5 at west side ticket
booking clerk always denying to give the ticket and always busy
in some other work & if we say anything he start up with bad words & afterwards all of his staff move towards with same attitude.
if we didn't get the reply within few days of lodging this complaint then we are going to gave the answer in same
attitude which they were following.
 

railway reservation window - Railway

sir,
i am a frequent traveller using rails as a mode of conveyance. i use e tickets.However for wt listed tickets i have to bear the hell on the earth created by the resevation window at jalandhar city railway station.
Touts are always there making 5 to 6 reservation at a time. the clerks on duty have setting with them which is evident from the following facts
Touts are accommodated a lot of forms where as passengers without touts are asked to stand i other window for their 2nd genuine form.
when ever there is a raid of vigilance its information reaches then in before hand .Newspaper report bears ample testimonial to it .
No board on reservation window is fixed to guide the passengers that a clerk cant accept more than one form .
No direction for complaining the problems are written on the windows .
when ever a complaintant approches, he is not prpperly attende .
A
User
joshua  
 
reg ticket resevation
 

wrong berth allotment and booking - Railway

Even after guidelins issued by govt that the side middle berth wl nt be alloted, the T.T is allotting the berth inspite of vacant berths in compartment... He dont anything abt this rule... There is a very problematic situation in compartment... Iam in pushpak 2533 from lucknow to mumbai.
 

TDR filed yet to receive payment - Railway

Hi

I have filed a TDR in the month of August 2008, Yet to receive the payment. The train got cancelled.

The PNR number are follows, I have sent multiple mails to care@irctc.co.in, and also spoken to multiple Helpdesk techs of chennai and Delhi, but no use.

The PNR number as follows

1. Transaction ID: 0054620135
2. PNR No: 4464572241
3. Transaction ID: 0054402041
4. PNR No: 4164623757

Regards
Nirmal
 
This is a cheat ny railway- and ticket mafia... its better to try in planes insted of trains. u never aget a confirmed ticket
A
User
shital  
 
plz allotment me
A
User
Sruthi  
 
True, This is seriously some gimmick played by Railways and the travel agents.Though you are the first one at the counter as soon as quota opens, it already shows "Waiting List".This is ridiculous and Railway authorities should look at it at priority.People who have to travel at emergency are unable to due to this problem. Online reservation should either be removed or quota should be increased.
 
THIS IS TO INFORM YOU THAT AFTER THE INTRODUCTION OF 2 DAYS FOR TATKAL SEWA, THE SERVICE HAS BECOME PATHETIC...
I USED TO BOOK TICKET THROUGH NORMAL QUOTA AND IF I DON'T GET THE TICKET THEN I EASILY GET THE TICKETS IN TATKAL QUOTA...BUT AFTER THE INTRODUCTION OF 2 DAYS FOR TATKAL QUOTA FROM 01/08/2009, IT HAS BECOME A HEADACHE FOR US, EVERY TIME I TRY TO BOOK TICKET THROUGH TATKAL SERVICE IT SAYS NOT AVAILABLE...I AGREE THAT THAT IT MAY NOT BE AVAILABLE...BUT WHEN I TRY TO BOOK A TICKET THROUGH TATKAL SEWA FOR 2OTH OF THE MONTH THEN I SHOULD APPLY AFTER 18TH OF THAT MONTH...BUT UNFORTUNATELY IT SHOWS THAT THERE ARE NO TICKETS FOR 20, 21, 22, 23, 24, 25, 26, 27, 28...
I DO HAVE A QUESTION ----IF THERE IS A 2 DAYS ADVANCE BOOKING FOR TATKAL THEN HOW CAN IT SHOW FOR THE STATUS AFTER 20, BECAUSE IF I NEED TO BOOK A TICKET THROUGH TATKAL FOR 27, THEN I SHOULD TRY AFTER 25...SO HOW IS POSSIBLE THAT WHEN I TRY TO BOOK FOR 20TH TICKET ON 18TH AND I GET TO SEE THE REST OF MONTHS TICKET'S NOT AVAILABLE?????????
WHAT IS THIS???????????????????
IT IS SIMPLY HARASSMENT OF PEOPLE LIKE US...
THIS IS NOT THE FIRST TIME I AM FACING THIS PROBLEM...THIS PROBLEM HAS STARTED FROM 01/08/2009 ITSELF...AND I FACE THIS PROBLEM EVERY TIME I TRY TO BOOK TICKET THROUGH IRCTC SITE...FINDING NO REASON OUT I NEED TO BOOK THE TICKET FROM THE RAILWAY COUNTER ITSELF...
I BEG TO SAY THAT IF THIS IS THE TYPE OF SERVICE YOU ARE PROVIDING THEN WHAT'S THE NEED OF HAVING AN ACCOUNT????????????




ALL ARE PLANNED ACCORDINGLY BY THE RAILWAY OFFICIALS AND THE TRAVEL AGENTS...SAB PAISA KHATA HAI!!!111111111
 
EVEN I HAV FACED THE SAME PROBLEM...N MY COMPLAINT IS EXACTLY THE SAME AS SNEHANSHU'S... I AGREE WIT HIM
 

Gorakhdham express not extended yet - Railway

Respected Sir / Madam,

In Rail budget 2009/2010, it was announced that train no 2556 (Gorakhdham express, from Gorakhpur to Bhiwani) was extended from Bhiwani to Hisar, but still train is running on old route.
When the train will extended up to Hisar.
A
User
Gaurav  
 
You are right! after the start of new tatkal scheme. I am not able to book a single ticket in tatkal quota. Every time, I am getting the error that "Booking not permitted" (at 8.03) and after after couple of minutes availability shows the quota is full something like WL155/WL<XX>.
I don't know whats going behind but, there is seriously a issue with online reservation system. I noticed when I use quick book, the availability status for Tatkal and General quota shows the same availability ??? why???
Even, booking, I am not allowed to book in quota other then SL. Yet, after couple of minutes pass by, I can use the same quota (obviously when it reaches to WL). Hope the railway authority should notice this...
Jago Govt Jago... :).. A common man wants an answer.
 

Harassment by TTE - Railway

On 20th Sept 09 i was travelling by Chitrakul Exp Train no. 5010 from Kanpur to lucknow. TTE nick name "Golu" asked for ticket when I show him the ticket he taken this ticket from me and given to someone else who was with him and ask me to wait. Therefore he may get down at Unnao station. In the meantime, another TT comes who charged me without ticket. However I as well other passenger told him the truth but he did not listen to me and handed over me to RPF Unnao station who beaten me. Please look into the matter and arrange to punish TT namely "Golu"
N
User
SHASHIN  
 

UNCLEARED WAITING LIST - Railway

If I have taken a waiting ticket of 3ac and unfortunatly it doesn't clear then what i supposed to do because TC will allow you to board train.
After enquiring, I came to know that though there was a quota of only 2 seats, railway has issued me 6 tickets and that too waiting from the first day (i.e. 90 days in advance).
If railway is not providing me any alternate accomodation, I will be in trouble as I am travelling with 3 kids and this is a part of my long journey.
 
I think no one other than the travellers read all these complaints.
 

extra charge by authorised vendor - Railway

i was travelling from mumbai cst to vindhyachal on 23/09/09 train name calcuta mail,no.2322,pnr no. 8333302142,the official pantry vendor does not have a complain book ,and he was charging more than the rate,no menu card , on complaining i was manhandeled ,made a call to irctc mumbai but till now no answer, no complain no. was given,rpf ,guard .tt were not cooperating
 
I am totally disagree that this is the game played by railway authorities and travel agents. Because every thing is online and transparent. There is no manual or online system that can book the ticket out of the system. There are only two ways to book the ticket either at Railway counter or Online at irctc.co.in So there is no question of any type of cheat. Maybe you are little bit slow in typing or your net connection may be slow in comparison to others.
As per my concern I never missed the Tatkal booking online.

For any clarification you may call me at 9999410009
 
I totally disagree with the above statement.
Booking a Tatkal ticket online through the site irctc.co.in has become ridiculous!
The chief minister is requested ti revert back to the old system of Tatkal Sewa booking along with the old surcharge of Rs. 150 for Sleeper Class.
That would cater only to the demands of those who really require the ticket rather the ticketing mafiadalals.
 

misbehave and abbusive treatment in ticket counter from railway staff to my younger brother, - Railway

Dar Sir/Madam,
I am wosim akhtar , elder brother of Mohammed Abuzer Ammari, of Gujidarada , Bhadrak , Orissa ,my brother had been to change the ticket date but there was no vacant berth then my brother told to cancel the ticket ,but the guy in ticket counter denied and there was an arguement in between my brother and the guy in ticket counter.The guy who was in ticket counter named Panigrahi.Mean while panigrahi call one local guy .The local guy and panigrahi abuse my brother and that local guy take out all the money from my brother.My brother went to GRP and lodged an FIR . , once I had also gone to take ticket. I also suffered problem from same person,may be he is local but I m not sure. Panigrahi don't care any one he is always delay in his work ,during working hour he takes booking form from the outside people by the inside door of the booking office and he book ticket, one from the people in queue and one from which he kept with him from out side.There is two counter but always one counter is closed,we people are the one who suffer ,in my presence also he behave some people very rudely, We are waiting for the result of FIR.I am not sure that we will get result of FIR thats why i wish to complain here if such type of people will be in Railway Department that will be very difficult for us.
I hope its action will be taken

Regards,
wosim
02.11.2009

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    Railway - tatkal ticket booking through internet