[Resolved]  Railway — e-Ticket cancellation

Respected Sir,
We would highly appreciate if you take up the following issue.
1. We had confirmed railway e-tickets from Nizamuddin to Vadodara on 2nd June, 2008. Pnr Nos are [protected] ( 6 persons) and [protected] (2 persons). Train No 2954 Aug Kranti. The tickets were booked with SBI Railway Card. Total amount: Rs 7380+Rs 2480= Rs 9860

2. The train was cancelled because of Gujjar movement in Rajasthan.

3. We were in the Delhi airport at that time and contacted railway authority 139. The person said, our e-tickets will be cancelled automatically and refund will be made aitomatically in the a/c.

4. We waited for the SBI card statement. After one and half months when we contacted them, SBI Railway card person who said that there was no such information from railways.

5. We send mail to IRCTC on 4th Aug, 2008. They refused to accept complaint and did not act.
They replied that it should heve been done by one month from the date of journey.

We had to take flight from Delhi to Vadodara which costed us Rs 4500 per person along with the other intangible inconveniences. And that too without any mistake on our part.

We request you to take the matter seriously Sir and save us from substantial financial loss.

We look forward to your positive reply.

Yours truly
Juin Dutta and party.