[Resolved]  Railway Reservation — Request no. SR[protected] Wrong debit in my credit card a/c

Request no. SR 78701686

There is a wrong debit of Rs. 8474.85 in credit card no.
[protected] on 08.06.2008 towards railway reservation. But the transaction was cancelled due to error in credit card payment. On enquiring with Railway authorities, they have confirmed that it was a failed transaction and no funds have been received by ICICI. Kindly recredit the above amt along with interest charged on this to my credit card a/c.
I have informed the same to your office under the above referred request no. But I have not received any response till date. I once again request you to look into the matter and do the needful immediately.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear sir

To day morning, I went to get the return reservation done by Kalka mail from New Delhi to Howrah by Sleeper class for 21 oct 2008 at Baruipur, Kolkata Rly reservation counter. before I stood in queue, I checked the availability in the internet and found it is waiting list "7", but the reservation clerk told no room. again I checked in the internet and I could find waiting list "8" now it is 10 past 10AM, and still it is showing waiting list "8". Once I asked the reservation clerk to write the status on my reservation slip, he refused to write anything. Even to talk anything, he told me to be in queue again.

With a great hope I am writing the matter to you, so that like me, no other passenger is sufferer for simply the arrogance of an employee.
ENNAYYA SERVICE PANRINGA,

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