[Resolved] RBS credit card — FORCIBLY TAKING VARIOUS CHARGES | |||
Dear sir, Just go through the matter and do the needful as these foriegn banks are compeling me to adopt the unethical practices and enforcing me to act as the fraudlent people. Regards Abhishek tripathi REQUEST OF WAIVE OF CARGES Inbox abhishek tripathi Dear sir, It is informed to you that i am having a credit card no.[protected]... Aug 22 (3 days ago) Dear sir, It is informed to you that i am having a credit card no.[protected] with your bank and due to some unfortunate events the payment cheque of last month was returned but as i got the message the cash amount was deposited on the very next day in your branch of barakhamba delhi. So kindly let me know why you people have imposed such a huge amount of charges over me as i am a previalage customer of yours from the last two three years. Let me inform you that already i have interacted with the call center executives but they are not ready to take my request .So just go through the matter and waive of the charge ASAP and tell me the amount which i have to deposit for this month cycle as still i have the faith in higher authorties and they will not compel me to go for some unethical practices. Regards Abhishek tripathi Reply Reply to all Forward Reply Reply to all Forward Add abhishek to Contacts list Delete this message Report phishing Show original Message text garbled? abhishek tripathi to abhishek.tripa. show details Aug 22 (3 days ago) - Show quoted text - [protected] Forwarded message[protected] From: abhishek tripathi <tripathi.[protected]@gmail.com> Date: Aug 22, 2010 6:12 PM Subject: REQUEST OF WAIVE OF CARGES To: in.[protected]@rbs.com Cc: [protected]@rbs.com Dear sir, It is informed to you that i am having a credit card no.[protected] with your bank and due to some unfortunate events the payment cheque of last month was returned but as i got the message the cash amount was deposited on the very next day in your branch of barakhamba delhi. So kindly let me know why you people have imposed such a huge amount of charges over me as i am a previalage customer of yours from the last two three years. Let me inform you that already i have interacted with the call center executives but they are not ready to take my request .So just go through the matter and waive of the charge ASAP and tell me the amount which i have to deposit for this month cycle as still i have the faith in higher authorties and they will not compel me to go for some unethical practices. Regards Abhishek tripathi Reply Forward Reply Reply to all Forward Add ~ to Contacts list Delete this message Report phishing Show original Message text garbled? ~ IN HeadCardServices to me show details Aug 24 (1 day ago) Dear Mr. Tripathi, We refer to your email dated August 22, 2010. We would like to inform you that cheque number 552664 has been returned due to the reason "Insufficient Funds" and cheque return fees of Rs. 500.00 was levied on your card account. We would also like to inform you that as per the statement dated July 07, 2010 total amount due was Rs. 5786.30 and payment due date was July 27, 2010 against which we received cash payment of Rs. 5500.00 and payment of Rs. 300.00 vide cheque number 183451 on August 03, 2010 (after the due date) late fees and finance charges levied. We regret we will not be able to reverse charges from your card account. Please note as on date total outstanding on the card account is Rs. 1554.29 and same is payable by you. We would like to request you to clear your dues immediately to avoid any further charges. You may also quote the reference number [protected], in case you need any further clarification on the above resolution. Please feel free to write back to us for any further clarifications in this regard or call our 24-hour Bank by Phone service in your city and our executive will be glad to assist you. Assuring you of our best services. Yours sincerely, Gaurav Chhugani Service Delivery - Credit Cards **************** QUICK TIP ********************************************************************************...⇄ Wef March 2010, the Minimum amount due on your credit card account will be revised from existing 5% of your Total Amount Due to 7%. This amount will continue to reflect under the Minimum amount due in the statement ********************************************************************************...⇄ Why wait for a physical statement when it is also available just a click away! Enjoy Simple & Hassle free banking by just Registering on Cardsonline and view statements upto 6 months Get FREE statements on email by just registering your email ID with us Call 24 Hours Bank By Phone to subscribe for FREE SMS Alerts ********************************************************************************...⇄ You may also avail the NEFT (National Electronic Funds Transfer) Facility. For making payments through NEFT, access NetBanking of the bank from where you wish to transfer the money and add your RBS Credit Card number as a beneficiary to receive the funds transferred. ********************************************************************************...⇄ Access this URL to view the Bank by Phone numbers in your city - http://www.rbs.in/consumer/directbankingservices/phone_bank.html ********************************************************************************...⇄ [protected][protected][protected][protected] From: abhishek tripathi [mailto:tripathi.[protected]@gmail.com] Sent: 22/08/2010 6:12 PM To: ~ Cardservices Cc: ~ IN HeadCardServices Subject: REQUEST OF WAIVE OF CARGES - Show quoted text - Dear sir, It is informed to you that i am having a credit card no.[protected] with your bank and due to some unfortunate events the payment cheque of last month was returned but as i got the message the cash amount was deposited on the very next day in your branch of barakhamba delhi. So kindly let me know why you people have imposed such a huge amount of charges over me as i am a previalage customer of yours from the last two three years. Let me inform you that already i have interacted with the call center executives but they are not ready to take my request .So just go through the matter and waive of the charge ASAP and tell me the amount which i have to deposit for this month cycle as still i have the faith in higher authorties and they will not compel me to go for some unethical practices. Regards Abhishek tripathi The Royal Bank of Scotland N.V. is authorised and regulated by the De Nederlandsche Bank and has its seat at Amsterdam, the Netherlands, and is registered in the Commercial Register under number 33002587. Registered Office: Gustav Mahlerlaan 10, Amsterdam, The Netherlands. This e-mail message (including any attachments) is confidential and for use by the addressee only. If the message is received by anyone other than the addressee, please return the message to the sender by replying to it and then delete the message from your computer. Any unauthorised use or dissemination of this message (including any attachments) in whole or in part is strictly prohibited. Internet e-mails are not necessarily secure and are susceptible to change. The Royal Bank of Scotland N.V. does not accept responsibility for changes made to this message after it was sent. Whilst all reasonable care has been taken to avoid the transmission of viruses, it is the responsibility of the recipient to ensure that the onward transmission, opening or use of this message and any attachments will not adversely affect its systems or data. No responsibility is accepted by The Royal Bank of Scotland N.V. in this regard and the recipient should carry out such virus and other checks as it considers appropriate. The Royal Bank of Scotland N.V. does not also accept responsibility for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system and does not guarantee that the integrity of this communication has been maintained. Visit our website at www.rbs.com Reply Forward Invite ~ to Gmail Reply Reply to all Forward Add abhishek to Contacts list Delete this message Report phishing Show original Message text garbled? abhishek tripathi to ~ show details Aug 24 (1 day ago) Dear sir, For your kind information it is informed to you that i had not deposited the amount due to non availability of statement in time and one more reason was my transfer in Allahabad(i.e.one of my friend has deposited the amount tentively only on assumption).So its my humble request to waive my charges so that i could continue to enjoy the services of your previlege bank .So on humanity background and seeing the track record of my credit card you people can go for the things or i have to raise the issue in front of consumer court n RTI as i have already discussed the matter with my legal advisor and he advised me to surrender the card and take the legal measures. Regards Abhishek tripathi - Show quoted text - Dear Mr. Tripathi, We refer to your email dated August 22, 2010. We would like to inform you that cheque number 552664 has been returned due to the reason "Insufficient Funds" and cheque return fees of Rs. 500.00 was levied on your card account. We would also like to inform you that as per the statement dated July 07, 2010 total amount due was Rs. 5786.30 and payment due date was July 27, 2010 against which we received cash payment of Rs. 5500.00 and payment of Rs. 300.00 vide cheque number 183451 on August 03, 2010 (after the due date) late fees and finance charges levied. We regret we will not be able to reverse charges from your card account. Please note as on date total outstanding on the card account is Rs. 1554.29 and same is payable by you. We would like to request you to clear your dues immediately to avoid any further charges. You may also quote the reference number [protected], in case you need any further clarification on the above resolution. Please feel free to write back to us for any further clarifications in this regard or call our 24-hour Bank by Phone service in your city and our executive will be glad to assist you. Assuring you of our best services. Yours sincerely, Gaurav Chhugani Service Delivery - Credit Cards **************** QUICK TIP ********************************************************************************...⇄ Wef March 2010, the Minimum amount due on your credit card account will be revised from existing 5% of your Total Amount Due to 7%. This amount will continue to reflect under the Minimum amount due in the statement ********************************************************************************...⇄ Why wait for a physical statement when it is also available just a click away! Enjoy Simple & Hassle free banking by just Registering on Cardsonline and view statements upto 6 months Get FREE statements on email by just registering your email ID with us Call 24 Hours Bank By Phone to subscribe for FREE SMS Alerts ********************************************************************************...⇄ You may also avail the NEFT (National Electronic Funds Transfer) Facility. For making payments through NEFT, access NetBanking of the bank from where you wish to transfer the money and add your RBS Credit Card number as a beneficiary to receive the funds transferred. ********************************************************************************...⇄ Access this URL to view the Bank by Phone numbers in your city - http://www.rbs.in/consumer/directbankingservices/phone_bank.html ********************************************************************************...⇄ [protected][protected][protected][protected] From: abhishek tripathi [mailto:tripathi.[protected]@gmail.com] Sent: 22/08/2010 6:12 PM To: ~ Cardservices Cc: ~ IN HeadCardServices Subject: REQUEST OF WAIVE OF CARGES Dear sir, It is informed to you that i am having a credit card no.[protected] with your bank and due to some unfortunate events the payment cheque of last month was returned but as i got the message the cash amount was deposited on the very next day in your branch of barakhamba delhi. So kindly let me know why you people have imposed such a huge amount of charges over me as i am a previalage customer of yours from the last two three years. Let me inform you that already i have interacted with the call center executives but they are not ready to take my request .So just go through the matter and waive of the charge ASAP and tell me the amount which i have to deposit for this month cycle as still i have the faith in higher authorties and they will not compel me to go for some unethical practices. Regards Abhishek tripathi The Royal Bank of Scotland N.V. is authorised and regulated by the De Nederlandsche Bank and has its seat at Amsterdam, the Netherlands, and is registered in the Commercial Register under number 33002587. Registered Office: Gustav Mahlerlaan 10, Amsterdam, The Netherlands. This e-mail message (including any attachments) is confidential and for use by the addressee only. If the message is received by anyone other than the addressee, please return the message to the sender by replying to it and then delete the message from your computer. Any unauthorised use or dissemination of this message (including any attachments) in whole or in part is strictly prohibited. Internet e-mails are not necessarily secure and are susceptible to change. The Royal Bank of Scotland N.V. does not accept responsibility for changes made to this message after it was sent. Whilst all reasonable care has been taken to avoid the transmission of viruses, it is the responsibility of the recipient to ensure that the onward transmission, opening or use of this message and any attachments will not adversely affect its systems or data. No responsibility is accepted by The Royal Bank of Scotland N.V. in this regard and the recipient should carry out such virus and other checks as it considers appropriate. The Royal Bank of Scotland N.V. does not also accept responsibility for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system and does not guarantee that the integrity of this communication has been maintained. Visit our website at www.rbs.com Reply Forward Reply Reply to all Forward Add ~ to Contacts list Delete this message Report phishing Show original Message text garbled? ~ IN HeadCardServices to me show details 4:55 pm (2 hours ago) Dear Mr. Tripathi, We refer to your email dated August 24, 2010. We are having the copy of the statement mailed to your email id. You will receive the same by another mail. Please note that the credit card statement is dispatched to your preferred mailing address through normal post on every statement date. Your statement is generated on the 07th of each month and the payment due date is 20 days hence. If you do not receive the statement within seven days of the statement date, please do inform the Bank. You may also log on to https://cardsonline.rbs.in & get details on your credit card. This option will enable you to view / print your statements and also check your payments and account history. As stated in our earlier emails we regret we will not be able to reverse charges from your card account. We would like to inform you that as on date total outstanding on the card account is Rs. 1554.29 and same is payable by you. We would like to request you to clear your dues immediately to avoid any further charges. We are concerned to know about your decision to discontinue with our card. We would also like to request you to reconsider your decision. You may also quote the reference number [protected], in case you need any further clarification on the above resolution. Please feel free to write back to us for any further clarifications in this regard or call our 24-hour Bank by Phone service in your city and our executive will be glad to assist you. Assuring you of our best services. Yours sincerely, Gaurav Chhugani Service Delivery - Credit Cards **************** QUICK TIP ********************************************************************************...⇄ Wef March 2010, the Minimum amount due on your credit card account will be revised from existing 5% of your Total Amount Due to 7%. This amount will continue to reflect under the Minimum amount due in the statement ********************************************************************************...⇄ Why wait for a physical statement when it is also available just a click away! Enjoy Simple & Hassle free banking by just Registering on Cardsonline and view statements upto 6 months Get FREE statements on email by just registering your email ID with us Call 24 Hours Bank By Phone to subscribe for FREE SMS Alerts ********************************************************************************...⇄ You may also avail the NEFT (National Electronic Funds Transfer) Facility. For making payments through NEFT, access NetBanking of the bank from where you wish to transfer the money and add your RBS Credit Card number as a beneficiary to receive the funds transferred. ********************************************************************************...⇄ Access this URL to view the Bank by Phone numbers in your city - http://www.rbs.in/consumer/directbankingservices/phone_bank.html ********************************************************************************...⇄ [protected][protected][protected][protected] From: abhishek tripathi [mailto:tripathi.[protected]@gmail.com] Sent: 24/08/2010 3:52 PM To: ~ IN HeadCardServices Subject: Re: REQUEST OF WAIVE OF CARGES - Show quoted text - Dear sir, For your kind information it is informed to you that i had not deposited the amount due to non availability of statement in time and one more reason was my transfer in Allahabad(i.e.one of my friend has deposited the amount tentively only on assumption).So its my humble request to waive my charges so that i could continue to enjoy the services of your previlege bank .So on humanity background and seeing the track record of my credit card you people can go for the things or i have to raise the issue in front of consumer court n RTI as i have already discussed the matter with my legal advisor and he advised me to surrender the card and take the legal measures. Regards Abhishek tripathi Dear Mr. Tripathi, We refer to your email dated August 22, 2010. We would like to inform you that cheque number 552664 has been returned due to the reason "Insufficient Funds" and cheque return fees of Rs. 500.00 was levied on your card account. We would also like to inform you that as per the statement dated July 07, 2010 total amount due was Rs. 5786.30 and payment due date was July 27, 2010 against which we received cash payment of Rs. 5500.00 and payment of Rs. 300.00 vide cheque number 183451 on August 03, 2010 (after the due date) late fees and finance charges levied. We regret we will not be able to reverse charges from your card account. Please note as on date total outstanding on the card account is Rs. 1554.29 and same is payable by you. We would like to request you to clear your dues immediately to avoid any further charges. You may also quote the reference number [protected], in case you need any further clarification on the above resolution. Please feel free to write back to us for any further clarifications in this regard or call our 24-hour Bank by Phone service in your city and our executive will be glad to assist you. Assuring you of our best services. Yours sincerely, Gaurav Chhugani Service Delivery - Credit Cards **************** QUICK TIP ********************************************************************************...⇄ Wef March 2010, the Minimum amount due on your credit card account will be revised from existing 5% of your Total Amount Due to 7%. This amount will continue to reflect under the Minimum amount due in the statement ********************************************************************************...⇄ Why wait for a physical statement when it is also available just a click away! Enjoy Simple & Hassle free banking by just Registering on Cardsonline and view statements upto 6 months Get FREE statements on email by just registering your email ID with us Call 24 Hours Bank By Phone to subscribe for FREE SMS Alerts ********************************************************************************...⇄ You may also avail the NEFT (National Electronic Funds Transfer) Facility. For making payments through NEFT, access NetBanking of the bank from where you wish to transfer the money and add your RBS Credit Card number as a beneficiary to receive the funds transferred. ********************************************************************************...⇄ Access this URL to view the Bank by Phone numbers in your city - http://www.rbs.in/consumer/directbankingservices/phone_bank.html ********************************************************************************...⇄ [protected][protected][protected][protected] From: abhishek tripathi [mailto:tripathi.[protected]@gmail.com] Sent: 22/08/2010 6:12 PM To: ~ Cardservices Cc: ~ IN HeadCardServices Subject: REQUEST OF WAIVE OF CARGES Dear sir, It is informed to you that i am having a credit card no.[protected] with your bank and due to some unfortunate events the payment cheque of last month was returned but as i got the message the cash amount was deposited on the very next day in your branch of barakhamba delhi. So kindly let me know why you people have imposed such a huge amount of charges over me as i am a previalage customer of yours from the last two three years. Let me inform you that already i have interacted with the call center executives but they are not ready to take my request .So just go through the matter and waive of the charge ASAP and tell me the amount which i have to deposit for this month cycle as still i have the faith in higher authorties and they will not compel me to go for some unethical practices. Regards Abhishek tripathi The Royal Bank of Scotland N.V. is authorised and regulated by the De Nederlandsche Bank and has its seat at Amsterdam, the Netherlands, and is registered in the Commercial Register under number 33002587. Registered Office: Gustav Mahlerlaan 10, Amsterdam, The Netherlands. This e-mail message (including any attachments) is confidential and for use by the addressee only. If the message is received by anyone other than the addressee, please return the message to the sender by replying to it and then delete the message from your computer. Any unauthorised use or dissemination of this message (including any attachments) in whole or in part is strictly prohibited. Internet e-mails are not necessarily secure and are susceptible to change. The Royal Bank of Scotland N.V. does not accept responsibility for changes made to this message after it was sent. Whilst all reasonable care has been taken to avoid the transmission of viruses, it is the responsibility of the recipient to ensure that the onward transmission, opening or use of this message and any attachments will not adversely affect its systems or data. No responsibility is accepted by The Royal Bank of Scotland N.V. in this regard and the recipient should carry out such virus and other checks as it considers appropriate. The Royal Bank of Scotland N.V. does not also accept responsibility for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system and does not guarantee that the integrity of this communication has been maintained. Visit our website at www.rbs.com The Royal Bank of Scotland N.V. is authorised and regulated by the De Nederlandsche Bank and has its seat at Amsterdam, the Netherlands, and is registered in the Commercial Register under number 33002587. Registered Office: Gustav Mahlerlaan 10, Amsterdam, The Netherlands. This e-mail message (including any attachments) is confidential and for use by the addressee only. If the message is received by anyone other than the addressee, please return the message to the sender by replying to it and then delete the message from your computer. Any unauthorised use or dissemination of this message (including any attachments) in whole or in part is strictly prohibited. Internet e-mails are not necessarily secure and are susceptible to change. The Royal Bank of Scotland N.V. does not accept responsibility for changes made to this message after it was sent. Whilst all reasonable care has been taken to avoid the transmission of viruses, it is the responsibility of the recipient to ensure that the onward transmission, opening or use of this message and any attachments will not adversely affect its systems or data. No responsibility is accepted by The Royal Bank of Scotland N.V. in this regard and the recipient should carry out such virus and other checks as it considers appropriate. The Royal Bank of Scotland N.V. does not also accept responsibility for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system and does not guarantee that the integrity of this communication has been maintained. Visit our website at www.rbs.com Reply Forward Invite ~ to Gmail Send Save Now Discard From: abhishek tripathi <tripathi.[protected]@gmail.com> To: Cc: Bcc: Add Cc | Add Bcc Subject: Attach a file Choose Language Auto English (US) English (UK) Deutsch Español Português (Brasil) Português (Portugal) Français Italiano Nederlands Polski Svenska Norsk (Bokmål) Suomi Dansk Български Hrvatski Magyar Slovenský Slovenščina Українська Tiếng Việt Ελληνικά Íslenska Bahasa Indonesia Català Český Eesti keel हिन्दी Lietuvių Română Русский Filipino Hebrew Arabic Bahasa Melayu Latin Check spelling - Done « Plain text Forwarded Conversation Subject: REQUEST OF WAIVE OF CARGES [protected]---- From: abhishek tripathi <tripathi.[protected]@gmail.com> To: in.[protected]@rbs.com Cc: [protected]@rbs.com Date: Sun, Aug 22, 2010 at 6:12 PM Dear sir, It is informed to you that i am having a credit card no.[protected] with your bank and due to some unfortunate events the payment cheque of last month was returned but as i got the message the cash amount was deposited on the very next day in your branch of barakhamba delhi. So kindly let me know why you people have imposed such a huge amount of charges over me as i am a previalage customer of yours from the last two three years. Let me inform you that already i have interacted with the call center executives but they are not ready to take my request .So just go through the matter and waive of the charge ASAP and tell me the amount which i have to deposit for this month cycle as still i have the faith in higher authorties and they will not compel me to go for some unethical practices. Regards Abhishek tripathi -------- From: abhishek tripathi <tripathi.[protected]@gmail.com> To: abhishek.[protected]@balic.in Date: Sun, Aug 22, 2010 at 6:15 PM [Quoted text hidden] -------- From: ~ IN HeadCardServices <[protected]@rbs.com> To: abhishek tripathi <tripathi.[protected]@gmail.com> Date: Tue, Aug 24, 2010 at 12:33 PM Dear Mr. Tripathi, We refer to your email dated August 22, 2010. We would like to inform you that cheque number 552664 has been returned due to the reason "Insufficient Funds" and cheque return fees of Rs. 500.00 was levied on your card account. We would also like to inform you that as per the statement dated July 07, 2010 total amount due was Rs. 5786.30 and payment due date was July 27, 2010 against which we received cash payment of Rs. 5500.00 and payment of Rs. 300.00 vide cheque number 183451 on August 03, 2010 (after the due date) late fees and finance charges levied. We regret we will not be able to reverse charges from your card account. Please note as on date total outstanding on the card account is Rs. 1554.29 and same is payable by you. We would like to request you to clear your dues immediately to avoid any further charges. You may also quote the reference number [protected], in case you need any further clarification on the above resolution. Please feel free to write back to us for any further clarifications in this regard or call our 24-hour Bank by Phone service in your city and our executive will be glad to assist you. Assuring you of our best services. Yours sincerely, Gaurav Chhugani Service Delivery - Credit Cards **************** QUICK TIP ********************************************************************************...⇄ Wef March 2010, the Minimum amount due on your credit card account will be revised from existing 5% of your Total Amount Due to 7%. This amount will continue to reflect under the Minimum amount due in the statement ********************************************************************************...⇄ Why wait for a physical statement when it is also available just a click away! Enjoy Simple & Hassle free banking by just Registering on Cardsonline and view statements upto 6 months Get FREE statements on email by just registering your email ID with us Call 24 Hours Bank By Phone to subscribe for FREE SMS Alerts ********************************************************************************...⇄ You may also avail the NEFT (National Electronic Funds Transfer) Facility. For making payments through NEFT, access NetBanking of the bank from where you wish to transfer the money and add your RBS Credit Card number as a beneficiary to receive the funds transferred. ********************************************************************************...⇄ Access this URL to view the Bank by Phone numbers in your city - http://www.rbs.in/consumer/directbankingservices/phone_bank.html ********************************************************************************...⇄ [protected][protected][protected][protected] From: abhishek tripathi [mailto:tripathi.[protected]@gmail.com] Sent: 22/08/2010 6:12 PM To: ~ Cardservices Cc: ~ IN HeadCardServices Subject: REQUEST OF WAIVE OF CARGES [Quoted text hidden] The Royal Bank of Scotland N.V. is authorised and regulated by the De Nederlandsche Bank and has its seat at Amsterdam, the Netherlands, and is registered in the Commercial Register under number 33002587. Registered Office: Gustav Mahlerlaan 10, Amsterdam, The Netherlands. This e-mail message (including any attachments) is confidential and for use by the addressee only. If the message is received by anyone other than the addressee, please return the message to the sender by replying to it and then delete the message from your computer. Any unauthorised use or dissemination of this message (including any attachments) in whole or in part is strictly prohibited. Internet e-mails are not necessarily secure and are susceptible to change. The Royal Bank of Scotland N.V. does not accept responsibility for changes made to this message after it was sent. Whilst all reasonable care has been taken to avoid the transmission of viruses, it is the responsibility of the recipient to ensure that the onward transmission, opening or use of this message and any attachments will not adversely affect its systems or data. No responsibility is accepted by The Royal Bank of Scotland N.V. in this regard and the recipient should carry out such virus and other checks as it considers appropriate. The Royal Bank of Scotland N.V. does not also accept responsibility for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system and does not guarantee that the integrity of this communication has been maintained. Visit our website at www.rbs.com -------- From: abhishek tripathi <tripathi.[protected]@gmail.com> To: ~ IN HeadCardServices <[protected]@rbs.com> Date: Tue, Aug 24, 2010 at 3:52 PM Dear sir, For your kind information it is informed to you that i had not deposited the amount due to non availability of statement in time and one more reason was my transfer in Allahabad(i.e.one of my friend has deposited the amount tentively only on assumption).So its my humble request to waive my charges so that i could continue to enjoy the services of your previlege bank .So on humanity background and seeing the track record of my credit card you people can go for the things or i have to raise the issue in front of consumer court n RTI as i have already discussed the matter with my legal advisor and he advised me to surrender the card and take the legal measures. Regards Abhishek tripathi [Quoted text hidden] The Royal Bank of Scotland N.V. is authorised and regulated by the De Nederlandsche Bank and has its seat at Amsterdam, the Netherlands, and is registered in the Commercial Register under number 33002587. Registered Office: Gustav Mahlerlaan 10, Amsterdam, The Netherlands. This e-mail message (including any attachments) is confidential and for use by the addressee only. If the message is received by anyone other than the addressee, please return the message to the sender by replying to it and then delete the message from your computer. Any unauthorised use or dissemination of this message (including any attachments) in whole or in part is strictly prohibited. Internet e-mails are not necessarily secure and are susceptible to change. The Royal Bank of Scotland N.V. does not accept responsibility for changes made to this message after it was sent. Whilst all reasonable care has been taken to avoid the transmission of viruses, it is the responsibility of the recipient to ensure that the onward transmission, opening or use of this message and any attachments will not adversely affect its systems or data. No responsibility is accepted by The Royal Bank of Scotland N.V. in this regard and the recipient should carry out such virus and other checks as it considers appropriate. The Royal Bank of Scotland N.V. does not also accept responsibility for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system and does not guarantee that the integrity of this communication has been maintained. Visit our website at www.rbs.com -------- From: ~ IN HeadCardServices <[protected]@rbs.com> To: abhishek tripathi <tripathi.[protected]@gmail.com> Date: Wed, Aug 25, 2010 at 4:55 PM Dear Mr. Tripathi, We refer to your email dated August 24, 2010. We are having the copy of the statement mailed to your email id. You will receive the same by another mail. Please note that the credit card statement is dispatched to your preferred mailing address through normal post on every statement date. Your statement is generated on the 07th of each month and the payment due date is 20 days hence. If you do not receive the statement within seven days of the statement date, please do inform the Bank. You may also log on to https://cardsonline.rbs.in & get details on your credit card. This option will enable you to view / print your statements and also check your payments and account history. As stated in our earlier emails we regret we will not be able to reverse charges from your card account. We would like to inform you that as on date total outstanding on the card account is Rs. 1554.29 and same is payable by you. We would like to request you to clear your dues immediately to avoid any further charges. We are concerned to know about your decision to discontinue with our card. We would also like to request you to reconsider your decision. You may also quote the reference number [protected], in case you need any further clarification on the above resolution. Please feel free to write back to us for any further clarifications in this regard or call our 24-hour Bank by Phone service in your city and our executive will be glad to assist you. Assuring you of our best services. Yours sincerely, Gaurav Chhugani Service Delivery - Credit Cards **************** QUICK TIP ********************************************************************************...⇄ Wef March 2010, the Minimum amount due on your credit card account will be revised from existing 5% of your Total Amount Due to 7%. This amount will continue to reflect under the Minimum amount due in the statement ********************************************************************************...⇄ Why wait for a physical statement when it is also available just a click away! Enjoy Simple & Hassle free banking by just Registering on Cardsonline and view statements upto 6 months Get FREE statements on email by just registering your email ID with us Call 24 Hours Bank By Phone to subscribe for FREE SMS Alerts ********************************************************************************...⇄ You may also avail the NEFT (National Electronic Funds Transfer) Facility. For making payments through NEFT, access NetBanking of the bank from where you wish to transfer the money and add your RBS Credit Card number as a beneficiary to receive the funds transferred. ********************************************************************************...⇄ Access this URL to view the Bank by Phone numbers in your city - http://www.rbs.in/consumer/directbankingservices/phone_bank.html ********************************************************************************...⇄ [protected][protected][protected][protected] From: abhishek tripathi [mailto:tripathi.[protected]@gmail.com] Sent: 24/08/2010 3:52 PM To: ~ IN HeadCardServices Subject: Re: REQUEST OF WAIVE OF CARGES [Quoted text hidden] The Royal Bank of Scotland N.V. is authorised and regulated by the De Nederlandsche Bank and has its seat at Amsterdam, the Netherlands, and is registered in the Commercial Register under number 33002587. Registered Office: Gustav Mahlerlaan 10, Amsterdam, The Netherlands. This e-mail message (including any attachments) is confidential and for use by the addressee only. If the message is received by anyone other than the addressee, please return the message to the sender by replying to it and then delete the message from your computer. Any unauthorised use or dissemination of this message (including any attachments) in whole or in part is strictly prohibited. Internet e-mails are not necessarily secure and are susceptible to change. The Royal Bank of Scotland N.V. does not accept responsibility for changes made to this message after it was sent. Whilst all reasonable care has been taken to avoid the transmission of viruses, it is the responsibility of the recipient to ensure that the onward transmission, opening or use of this message and any attachments will not adversely affect its systems or data. No responsibility is accepted by The Royal Bank of Scotland N.V. in this regard and the recipient should carry out such virus and other checks as it considers appropriate. The Royal Bank of Scotland N.V. does not also accept responsibility for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system and does not guarantee that the integrity of this communication has been maintained. Visit our website at www.rbs.com -------- Send Save Now Discard New window Print all Expand all Forward all Sponsored Links The 2.18Cr Pension Plan Know How ! You could get 2.18Cr @60. Best limited offer from 46 Cos www.policybazaar.com/Insurance-plan QROPS - Overseas Pension A QROPS from Fairbairn Trust QROPS, new lower charges www.overseaspension.com Need Chinese Yuan? 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